Valvoline Instant Oil Change

4.3
413 reviews
Get DirectionsCallWebsite

Business Details

4403 Eastern Ave SE, Kentwood, MI
49508, United States
(616) 531-7640
https://store.vioc.com/mi/kentwood/4403-eastern-ave-se
GoogleFacebookInstagram

About

Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kentwood.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
4403 Eastern Ave SE, Kentwood, MI
49508, United States

Hours

Reviews

4.3
413 reviews
5 stars
278
4 stars
62
3 stars
26
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the friendly, professional, and knowledgeable staff, highlighting their willingness to help and provide good service.

Efficiency

Many reviews noted quick service and minimal wait times, although some customers experienced longer waits during busy periods.

Service Quality

While many customers were satisfied with the oil change and additional services, there were complaints about inconsistent service quality and issues with vehicle maintenance.

Pricing

Customers expressed mixed feelings about pricing, with some finding it high compared to competitors, while others felt it was reasonable for the quality of service provided.

Management Response

Several reviews highlighted positive experiences with management, particularly in resolving issues and providing customer support.
  • SV
    Stephanie Vansingel
    Nov 15, 2025
    5.0
    Everyone was extremely polite and professional. Wonderful service and experience. It definitely made what is normally a stressful thing for me a lot nicer. I will definitely be recommending this location to my friends and family
  • AC
    A C
    Nov 2, 2025
    3.0
    Well it wasn't the team members fault. It was just very busy the day I went. When I got there, all 3 bays were already occupied and they all had a vehicle waiting outside as well. I arrived at 4:06 pm. I waited outside for 1 and a half hours. I finally pulled into bay 2 at 5:30 pm. My oil change was completed and I left at 5:54 pm. The team members were polite and I can tell they were trying their best to get all the customers done. I don't know if they were short staffed that day or just very busy or maybe both but I think they handled it well.
  • CA
    Chill Atari
    Oct 30, 2025
    5.0
    The employees at this location were great. Greg the manger runs a well trained staff. They didn’t pressure me to buy and I’m glad they let me know what was coming up due on my car.
  • BP
    Beth Poelman
    Oct 26, 2025
    5.0
    Draxko was very professional and the oil change was fast! Will be going there again.
  • TD
    TUPAS DREVE
    Oct 9, 2025
    5.0
    Good service
Read more reviews on Google

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Kentwood offer?

Valvoline Instant Oil Change provides quick, easy preventive maintenance services for all vehicle types including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions.

What are the operating hours for the Kentwood Valvoline Instant Oil Change location?

The Kentwood location is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays like November 27 and December 25, 2025.