Business Details
About
Oil Change Service Station
Location
Performance Plus Quick Oil Change
5969 Kalamazoo Ave, Kentwood, MI
49508, United States
Hours
Reviews
4.3
168 reviews
5 stars
127
4 stars
11
3 stars
9
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Efficiency
Numerous reviews highlighted quick service, with many customers reporting being in and out in a timely manner.
Upselling Practices
Some customers appreciated the lack of pressure to upsell services, while others felt there were attempts to upsell unnecessary services.
Mixed Experiences
While many had positive experiences, a few customers reported issues with service quality and staff attitude, leading to dissatisfaction.
Pricing Concerns
Several reviews mentioned that prices were higher than competitors, with some customers feeling the service did not justify the cost.
- OHOlivia henryNov 17, 20255.0Great service on my car
- ASA StibNov 11, 20255.0Got an oil change here today and had excellent service. Marvin explained the various choices of oil I could choose from and was helpful and efficient. I will come here again and recommend it to others for good service!
- RFRachel FrantzOct 24, 20255.0Great guys, great service.
- RBruss bremnerOct 7, 20255.0Absolutely professional. No upsell like everyone else. Bought filter and other stuff due to that. Amazing customer service
- QQQuisAug 31, 20251.0As I pull in the parking lot the man greeting me sarcastically says plenty of time to get a oil change 30mins before closing as I pull in the garage the girl that greeted me not only had a visible attitude but spoke to me in a way that was clear, she was trying to be condescending and rude and then out loud remarks to all the others working about how I pull in 15 mins before closing as I sat outside for 15mins waiting. Please know that I know I was not welcome and I will not be returning
Frequently Asked Questions About Performance Plus Quick Oil Change
Do I need to make an appointment to get an oil change or any other service?
No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.
What comes with a full-service oil change?
We include the following with each oil change we offer:
Up to 5 quarts of premium motor oil
A new oil filter
Reset Oil Life Monitoring System
Complete chassis lubrication
Adjust tire pressure
Inspect wiper blades
Inspect lights and blinkers
Inspect engine air filter
Inspect Check cabin air filter
Inspect and add washer solvent
Inspect transmission fluid condition and level (add if necessary)
Inspect coolant/antifreeze condition and level (add if necessary)
Inspect power steering fluid condition and level (add if necessary)
Check front differential fluid condition and level (by request)
Check rear differential fluid condition and level (by request)
Check transfer case fluid condition and level (by request)
Inspect fuel filter
Inspect belt(s)
Do I need to make an appointment for an oil change or any other service at Performance Plus Quick Oil Change?
No, Performance Plus Quick Oil Change operates on a first come, first serve basis for their stay-in-your-car oil change and preventative maintenance services.
What is included in a full-service oil change at Performance Plus Quick Oil Change?
A full-service oil change includes up to 5 quarts of premium motor oil, a new oil filter, resetting the oil life monitoring system, complete chassis lubrication, tire pressure adjustment, inspections of wiper blades, lights, engine air filter, cabin air filter, washer solvent, various fluids including transmission, coolant, power steering, and differential fluids, as well as inspections of fuel filter and belts.
What are the business hours of Performance Plus Quick Oil Change?
They are open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
What payment options does Performance Plus Quick Oil Change accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which popular automotive brands are used at Performance Plus Quick Oil Change?
They use brands such as Quaker State, Pennzoil, True Brand, RainX, and Purolator.
Where is Performance Plus Quick Oil Change located?
The location is 5969 Kalamazoo Ave, Kentwood, MI 49508, United States.
Can I find Performance Plus Quick Oil Change on social media?
Yes, they have a Facebook page at https://www.facebook.com/PerformancePlusOC, an Instagram handle @performanceplusquicklubes, and a YouTube channel at https://www.youtube.com/@performanceplusquickoilcha6856.
What automotive-related services are available near Performance Plus Quick Oil Change?
Nearby automotive services include Fast Trak Quick Lubes for emissions inspection and AutoZone for automotive parts and accessories, making it convenient to address multiple vehicle needs in one trip.
Are there convenient places to shop or eat near Performance Plus Quick Oil Change?
Yes, nearby places include Dollar Tree for convenience shopping, Rite Aid pharmacy, Domino's Pizza for quick meals, and Jimmy V's Pizza for Italian dining options, suitable for quick stops before or after your service.
What local fitness and community facilities are close to Performance Plus Quick Oil Change?
Endurance Fitness Centers - Kentwood offers gym and sports instruction nearby, and the Kentwood Christian Church and Glorious Church provide community and religious services close by.