Mister Car Wash

4.4
409 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

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Location

Mister Car Wash
604 44th St. SE, Kentwood, MI
49548, United States

Hours

Reviews

4.4
409 reviews
5 stars
279
4 stars
73
3 stars
21
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is consistently reported as friendly and helpful, contributing to a positive customer experience.

Wash Quality

Mixed reviews on wash effectiveness; some customers report unsatisfactory results, while others praise the cleanliness.

Damage Issues

Several customers experienced damage to their vehicles during washes, leading to dissatisfaction and complaints about accountability.

Value for Money

The unlimited wash membership is viewed as a good value by many, though some feel the quality does not justify the price for single washes.

Facility Maintenance

Concerns raised about the maintenance of equipment and cleanliness of facilities, with some locations noted for better upkeep than others.
  • KB
    Kim Black
    2 days ago
    5.0
    Great customer service and the car looks terrific!
  • NH
    Nancy Helenius
    Nov 17, 2025
    5.0
    I’m not sure what this location does different but my car was totally clean even the back. At other locations it seems like the back end of my car doesn’t get clean.
  • RS
    Randy Shingledecker
    Nov 3, 2025
    1.0
    The car washes are pretty good. It never cleaned certain spots on my vehicles. But- beware of damage! I have severe scratches in my vehicles hood. The manager lied and gave wrong information to me and also when I tried to file a claim. Then there's the claims department? Good luck! They stated it was not the fault of the car wash. See the photos below. Does that look like car wash brush to you? It certainly does in person. I also asked the manager to cancel my plan and he did not. Very disappointed as I thought this would've been handled better. Good Luck out there with your car wash! I did call the customer service number several times to the claims department. No call back. Still waiting and its been almost two weeks now. So I did call the billing department and spoke to someone. She told me I could try and send an email, but they are really behind on emails and it would take a very long time to get a response from anyone. Still disappointing.
  • GL
    gwen letts
    Sep 30, 2025
    5.0
    Great wash / need mat service.
  • PJ
    Pat Jansens
    Sep 9, 2025
    5.0
    Today was a good day at the 44th street location .didn't feel like my car was being beaten up thanks for making whatever adjustments you made

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the regular operating hours of Mister Car Wash at 44th Street?

Mister Car Wash at 44th Street is open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 6:00 PM.