Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4424 Division Ave S in Kentwood offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
289 reviews
5 stars
156
4 stars
71
3 stars
31
2 stars
11
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Product Availability
Customers frequently noted that the store usually has the parts they need, although some expressed frustration with receiving incorrect parts.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While many reviews highlighted knowledgeable staff, there were instances where employees lacked basic product knowledge, leading to customer dissatisfaction.
Online Order Issues
Several customers experienced problems with online orders, including items not being ready for pickup and discrepancies in store hours.
- DHdouglas haminger1 day ago4.0They have most of the parts I needed with a hub warehouse only 4 miles away.
- FSFelicia SteenNov 6, 20255.0Rayne was absolutely amazing. Her customer service was A1.
- BRBailey RalstonOct 15, 20255.0Great customer service, very helpful and welcoming, clean building and great energy. Will be coming again.
- DAderrick alexanderOct 13, 20255.0Mark B went above and beyond and gave me the best customer service experience I’ve had in a long time
- DJDavid JordanOct 6, 20254.0Advance is dying. 1 person at cash register. Always takes too long to cash out. Yesterday I put my stuff back and left. They don't pay employees well so the help is usually inferior.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Kentwood?
Advance Auto Parts is located at 4424 Division Ave S, Kentwood, MI 49548.
What are the operating hours of Advance Auto Parts at 4424 Division Ave S?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free services with purchases?
Yes, they offer free battery installation, free windshield wiper installation, free engine code scanning, and free battery and oil recycling with purchases, subject to exclusions.
Can Advance Auto Parts help me test my car battery?
Yes, they can test your battery health for free and install a replacement battery purchased at the store at no charge.
Does Advance Auto Parts sell and install car batteries?
Yes, they sell various car batteries and offer free installation with purchase on most products.
What payment options does Advance Auto Parts accept?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I get curbside pickup at Advance Auto Parts?
Yes, curbside pickup is available at this location.
Are there nearby places where I can grab a coffee or snack near Advance Auto Parts?
Yes, YoChef's Cafe and Yo Chef's Catering Co are nearby, perfect spots to enjoy coffee or food before or after your visit.
What nearby stores can I visit for convenience or pharmacy needs near Advance Auto Parts?
Nearby you can find Rite Aid and Walgreens, both convenient for pharmacy and convenience store needs.
Are there any nearby places to get automotive fuel close to Advance Auto Parts?
Yes, BP and BP America gas stations are nearby, convenient for fueling your vehicle when visiting the auto parts store.