Advance Auto Parts

4.2
292 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4424 Division Ave S in Kentwood offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4424 Division Ave S, Kentwood, MI
49548, United States

Hours

Reviews

4.2
292 reviews
5 stars
159
4 stars
71
3 stars
31
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with several specific employees highlighted for their exceptional service.

Product Availability

Customers frequently noted that the store usually has the parts they need, although some expressed frustration when items were not in stock.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in certain instances.

Store Conditions

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Online Order Issues

Some customers reported problems with online orders not being ready or discrepancies with store hours.
  • AS
    Anthony Souza
    5 days ago
    5.0
    Excellent service and price
  • KH
    Kevin Herr
    Dec 30, 2025
    5.0
    Always a great experience. Very helpful
  • DH
    douglas haminger
    Nov 23, 2025
    4.0
    They have most of the parts I needed with a hub warehouse only 4 miles away.
  • FS
    Felicia Steen
    Nov 6, 2025
    5.0
    Rayne was absolutely amazing. Her customer service was A1.
  • BR
    Bailey Ralston
    Oct 15, 2025
    5.0
    Great customer service, very helpful and welcoming, clean building and great energy. Will be coming again.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*