Brand Certified
Enterprise Rent-A-Car
4.2(747 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3611 Stadium Dr, Kalamazoo, MI
49008, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(269) 372-1234
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/mi/kalamazoo-20n7.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kalamazoo, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kalamazoo location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
747 reviews
5 stars
495
4 stars
109
3 stars
30
2 stars
27
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to ensure a positive rental experience.
Reservation Issues
Numerous reviews mentioned problems with reservations, including unavailability of booked vehicles and lack of communication regarding changes.
Vehicle Condition
Several customers reported receiving dirty vehicles with unpleasant odors, including smoke and food smells, which negatively impacted their experience.
Efficiency
Customers appreciated the quick and efficient rental process, noting easy pick-up and drop-off experiences.
Location Experience
While some customers had positive experiences at the Kalamazoo location, others expressed frustration with management and service inconsistencies.
- GMGabe Miller1 day ago1.0Absolute horrible service. Never has cars, allows you to book and then calls you and lets you know that they don’t have cars. Very unorganized and unreliable. Can’t say enough how horrible of a business this is. Will never recommend
- DWdaniel watsonFeb 16, 20265.0Colin at stadium drive is amazing. Great customer service all around, firm handshake
- KLKati LoefflerFeb 16, 20265.0Staff made an effort to accommodate my emergent need for a car after an accident even though they were short on vehicles. They worked with my insurance company, picked me up from the auto shop, and made everything ever so easy. Two days later someone called to say that they had a larger car available if I wanted to switch because the weather was due to get bad. Exceptional customer service.
- JCJason CoxJan 24, 20265.0Ease of reservation. Was picked up and was able to leave rental at body shop when done. Agents were very prompt when communicating.
- LSLisa Silver-CassidyJan 22, 20265.0Cole went above and beyond to make sure I was pleased with our rental. I had to get damage repair done on my SUV so needed a rental. The rental I got first someone had smoked in it so fragrance was used to clean it. Drove it a few days and got headaches. Cole drove another SUV to our home and swapped the rentals out. Cole actually called a few days after picking the rental up to make sure all was good. It really was because they cannot control what people do. I was just gonna air it out. That wasn't good enough for Cole. Thank you!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Kalamazoo?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs in Kalamazoo.
What are the rental office hours for Enterprise Rent-A-Car in Kalamazoo?
The Kalamazoo location is open Monday to Friday from 8 AM to 6 PM, and on Saturdays and Sundays from 9 AM to 12 PM.
Where is Enterprise Rent-A-Car located in Kalamazoo?
It is located at 3611 Stadium Dr, Kalamazoo, MI 49008, USA.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Kalamazoo?
You can reserve your rental car online at their website or visit the reservation page at http://enterprise.com/reserve.
What payment methods are accepted at the Enterprise Rent-A-Car Kalamazoo location?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Kalamazoo offer special rates or discounts?
Yes, they offer great weekend rates and discounts for active military personnel. Visit their weekend specials page to learn more.
What nearby automotive services are available around Enterprise Rent-A-Car in Kalamazoo?
Nearby automotive services include Dykstra's Auto for repairs and tires, Auto Value Kalamazoo for parts and repair, and Auto Analyst for towing and oil changes.
Are there nearby places to eat near Enterprise Rent-A-Car in Kalamazoo?
Yes, you can enjoy sandwiches at Jersey Giant Subs or SUBWAY, and breakfast or brunch at Dani's Kitchen and Pancake House nearby.
How can nearby transit or car rental agencies assist customers visiting Enterprise Rent-A-Car Kalamazoo?
Nearby agencies like Hertz Car Rental and U-Haul Neighborhood Dealer provide additional rental options for trucks and cars, helpful if Enterprise cannot meet your needs.
What languages are spoken at Enterprise Rent-A-Car in Kalamazoo?
Staff at the Kalamazoo location speak English to assist customers with their rental needs.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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