Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kalamazoo, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kalamazoo location today.
Location
Hours
Reviews
4.2
728 reviews
5 stars
483
4 stars
107
3 stars
30
2 stars
27
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their efficiency and willingness to assist.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and odors, including strong smells of smoke and food.
Reservation Issues
Numerous customers reported problems with vehicle availability, including reservations not being honored and last-minute cancellations.
Overall Experience
While many customers had positive experiences, there were significant complaints regarding poor service and vehicle conditions that affected overall satisfaction.
Efficiency
Customers appreciated the quick and easy rental process, highlighting the efficiency of both pickup and drop-off.
- CBCaroline BNov 11, 20254.0A little high on the deposit, BUT, I only had to wait one day IF THAT to get it back onto my credit card. I get my money released back to my bank account same day sometimes even. I frequently rent from them, and it's always an easy, quick and painless process to get me on the road again. All the staff I've ever met there, always make sure to use the outmost BEST customer service etiquette. They too, are very informative, as well as supportive if I ever have a question, or need changes done etc. I just really appreciate the good work you all put in at Stadium Drive Enterprise. Thanks again!!
- ESEric S.Nov 4, 20255.0Everyone was very knowledgeable and friendly and the entire process was very efficient. (Last time I rented a car, you still had to pay at the counter (vs a tablet.)) Yes, I realize I'm showing my age...lol. The return process was as easy as could be, I would definitely rent with enterprise in the future if needed.
- LCLizzee CarrierNov 1, 20255.0Love enterprise on stadium drive in kalamazoo
- CNchris jones (Nemo)Oct 19, 20255.0The staff are why I keep coming back mostly.
- SGSarah GraysOct 4, 20255.0Nice people and great customer service! Ace at Detroit Airport and Paige the manager at the Kalamazoo on Stadium Dr. Thank you!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Kalamazoo?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs in Kalamazoo.
What are the rental office hours for Enterprise Rent-A-Car in Kalamazoo?
The Kalamazoo location is open Monday to Friday from 8 AM to 6 PM, and on Saturdays and Sundays from 9 AM to 12 PM.
Where is Enterprise Rent-A-Car located in Kalamazoo?
It is located at 3611 Stadium Dr, Kalamazoo, MI 49008, USA.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Kalamazoo?
You can reserve your rental car online at their website or visit the reservation page at http://enterprise.com/reserve.
What payment methods are accepted at the Enterprise Rent-A-Car Kalamazoo location?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Kalamazoo offer special rates or discounts?
Yes, they offer great weekend rates and discounts for active military personnel. Visit their weekend specials page to learn more.
What nearby automotive services are available around Enterprise Rent-A-Car in Kalamazoo?
Nearby automotive services include Dykstra's Auto for repairs and tires, Auto Value Kalamazoo for parts and repair, and Auto Analyst for towing and oil changes.
Are there nearby places to eat near Enterprise Rent-A-Car in Kalamazoo?
Yes, you can enjoy sandwiches at Jersey Giant Subs or SUBWAY, and breakfast or brunch at Dani's Kitchen and Pancake House nearby.
How can nearby transit or car rental agencies assist customers visiting Enterprise Rent-A-Car Kalamazoo?
Nearby agencies like Hertz Car Rental and U-Haul Neighborhood Dealer provide additional rental options for trucks and cars, helpful if Enterprise cannot meet your needs.
What languages are spoken at Enterprise Rent-A-Car in Kalamazoo?
Staff at the Kalamazoo location speak English to assist customers with their rental needs.