Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kalamazoo, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Portage location today.
Location
Hours
Reviews
4.4
312 reviews
5 stars
230
4 stars
36
3 stars
15
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and easy rental process, with customers appreciating the minimal wait times and seamless check-in and check-out experiences.
Vehicle Quality
Customers frequently mentioned that the vehicles were clean, well-maintained, and met their needs, contributing to a positive rental experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with availability and communication, particularly regarding reservations and vehicle readiness.
Recommendation
A significant number of customers expressed a strong willingness to recommend this location to others, citing their overall satisfaction with the service.
- EREfrain Robles3 days ago5.0Jimmy and Kat at the Cork Street location are fantastic! They made my entire experience smooth and efficient.
- JBjess b3 days ago5.0We were in a total pinch after multiple other rental companies and locations fell short, and this place absolutely saved the day. The woman who helped us was incredibly kind, knowledgeable, and patient. She went above and beyond to make sure we got the best deal possible and felt taken care of. The whole process was smooth, quick, and stress-free. Truly the best customer service we’ve experienced in a while. Highly recommend!
- DGDacia Garcia4 days ago5.0Let me just say the customer service here was amazing along with my experience from the day I got my rental to the day I had to drop it off. I dealt with Kat the manager who came highly recommended. I needed a rental due to an auto accident and Kat and her team helped me through the whole process. I never rented before so I was clueless. I don’t know how many times I called with so many questions and every time I called they were so courteous and patient with me. They arranged a pick up ride for me from work and the driver was so nice and we had great conversation during the ride . Keep in mind this was the day after the first snow fall so there was a lot going on and they handled it all so well. These days great customer service is very seldom and it was just so nice to be reassured all my needs were going to be handled in a timely manner. I will definitely recommend Enterprise and Kat and her team at the Cork st Kalamazoo Mi location. Thank you again for all your help!
- TFThomas Fitzsimmons6 days ago5.0Worked with Ian on the truck side at the location we got there as soon as they opened for the day he greeted us with a smile and good attitude witch is rare these days he had all the answers to our questions about the rental and also went over the vehicle features with us it was a mercedes van with a diesel and needed def fluid showed us what was what and we had a flawless trip to Alabama and back i will only use these guys for my future rental needs
- JDJeanise DriverNov 5, 20255.0Made my accommodations very easy to acquire and Staff was very nice. I’d definitely only Go to the Cork St. office they were really Top Tier. Made this experience Stress Free
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Kalamazoo offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Where is Enterprise Rent-A-Car located in Kalamazoo?
The Enterprise Rent-A-Car is located at 3651 E Cork St, Kalamazoo, MI 49002.
What are the operating hours of Enterprise Rent-A-Car in Portage, MI?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car Portage location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/mi/portage-20n8.html or by calling +1 269-383-9900.
What payment methods are accepted at Enterprise Rent-A-Car in Kalamazoo?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby hotels can customers consider when renting from Enterprise Rent-A-Car?
Nearby hotels include Clarion Inn I-94 near Expo Center, Red Roof Inn, Baymont by Wyndham Kalamazoo East, Four Points By Sheraton, and Best Western Hospitality Inn.
Are there dining options near Enterprise Rent-A-Car Portage location?
Yes, popular nearby dining options include Burger King, Arby's, Godfathers Pizza, The Crew Family Restaurant and Bakery, and Denny's.
Can customers find other vehicle rental services near Enterprise Rent-A-Car?
Yes, there are nearby related services such as Enterprise Truck Rental for trucks and RVs.
How can nearby places assist customers visiting Enterprise Rent-A-Car?
Visitors can find lodging at nearby hotels like Clarion Inn and Baymont by Wyndham, enjoy meals at nearby restaurants such as Burger King and Denny’s, and utilize nearby truck rentals if needed, making their rental experience more convenient and accommodating.