AutoZone Auto Parts

Reviews

• HD

  Hailey Doctor

  Nov 9, 2025
  1.0
  It looks like I’m not the first one to leave a review about this worker (guy with dreads), but I went in to return a part and he asked if I had my credit card with me. I said yes, and soon after the card reader changed to a screen that said tap to pay. So I tried to tap and it wasn’t changing screens after a minute of trying so I asked if maybe I was tapping it in the wrong spot? He stopped what he was doing, looked at me and said in the most condescending tone “Slow down. I’ll tell you when to tap.” I said oh sorry, just so you know down here it says tap to pay. He turned his screen around and said well here my screen is telling me I need your signature. I said oh okay. I signed and again in a condescending tone said “Look at that, you didn’t even have to tap. Have a great day.” Super disappointed in the interaction. I’m not one to leave bad reviews because there’s enough negativity in the world and I understand people have bad days, but would love to be treated with respect and offered help by associates (which I was when I originally bought the part - the other associates were great!)
• DL

  Dave LaBonte

  Oct 26, 2025
  1.0
  I go to AutoZone all the time. Different locations. This is by far the worst location that I can remember going to. I always look at my purse to ensure they're in stock. I have a list of part numbers but he wanted one at a time. I would tell him the part he would disappear for 5 to 10 minutes and then come back. Only one part out of my list was actually in stock. I told him that it was for the right rear brake but to verify in the computer. He sold me the wrong brake pads because I had the wrong part number. So he acted like he checked but he really didn't. I had to drive another 20 mi to get the rest of the parts even though all the parts said they were in stock. One part he didn't even look for. He said it they didn't have it. But I know that it showed on the computer that they did. He just didn't want to look for it. His attitude was extremely indifferent and made it clear that he did not care for my business. I don't hold all the AutoZone's responsible for this one AutoZone but I will never shop at that AutoZone again. Even if I'm in the area I will drive the 20 mi to a different one or another parts store. Highly recommend not using the AutoZone on stadium drive in Kalamazoo
• MH

  Michelle Hughes

  Oct 24, 2025
  5.0
  Tony is incredible. Very knowledgeable and helpful!
• KH

  Kerigan Hayward

  Oct 22, 2025
  5.0
  Adam here was so amazing it was raining and freezing and he was so polite and check my battery and alternator and changed it and it was just so cold and I was so impressed with his attitude. He was so willing to help. Great employee!!!
• ET

  Eduardo oberto torralba

  Oct 12, 2025
  5.0
  Buena atención

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