Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
675 reviews
5 stars
464
4 stars
112
3 stars
45
2 stars
19
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ricky Bobby, Tom, and Clark going above and beyond.
Inconsistency
Some reviews highlighted inconsistent customer service experiences, with a few employees being rude or unhelpful, contrasting with the positive experiences reported by others.
Product Knowledge
Customers appreciated the staff's knowledge about car parts and their ability to assist with diagnostics and installations, enhancing the overall shopping experience.
Efficiency
Several reviews noted quick service and efficient problem-solving, particularly in urgent situations like battery replacements and part installations.
Mixed Experiences
While many had positive interactions, there were also complaints about receiving wrong parts and issues with refunds, indicating room for improvement in order fulfillment.
- LTLocksmith todayNov 11, 20255.0Great staff the employees. Here always boiled. I really like this location recommend.
- AWAndre WayneOct 23, 20255.0Fast, friendly and reasonably prices
- JTJoshua TraegerOct 16, 20251.0Stopped in to get a starter for my truck. The old guy that helped was rude and grumpy. Didn't know how to change the phone number on my account. The younger guy helped changed it.
- JGjeff gustafsonOct 14, 20255.0Kaiden did a great job finding everything I needed in a quick efficient manner. Made sure he double bagged my items so the bag didn’t break when I left. Wonderful experience I’ll definitely be back. Great place to shop!
- ABAmanda BullenOct 5, 20255.0Always friendly, helpfull and knowledgeable. Going to an auto parts store is either a hit or a miss. Sometimes their employees have knowledgeable input or advice and sometimes the employees have no knowledge about cars but just sell the parts. This location has several compassionate employees who not only sell the parts, but actually know what they are talking about. Big shout out to this crew.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 6550 W Main St, Kalamazoo?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.
What types of products can I buy at AutoZone Auto Parts in Kalamazoo?
AutoZone sells auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I visit AutoZone Auto Parts for tool rental services?
Yes, AutoZone Auto Parts offers tool rental services among its categories of services.
What brands are available at AutoZone Auto Parts in Kalamazoo?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can reach AutoZone customer service by email at customer.service@autozone.com or by phone at +1 269-459-0130.
Is there a Facebook page where I can follow updates from AutoZone Auto Parts in Kalamazoo?
Yes, you can find AutoZone on Facebook at https://www.facebook.com/1760398067538384 under the vanity URL AutoZoneKalamazooMI4301.
What nearby coffee shops can customers visit before or after shopping at AutoZone Auto Parts?
Customers can visit Biggby Coffee, which is located nearby and offers a convenient spot for coffee or snacks before or after their visit to AutoZone.
Are there any nearby banks customers can access while visiting AutoZone Auto Parts?
Yes, Flagstar Bank and OMNI Community Credit Union are near AutoZone Auto Parts, providing convenient options for banking needs during your visit.
What medical and health services are located near AutoZone Auto Parts?
Nearby health services include Asthma Allergy Center, NovaCare Rehabilitation, Ascension Borgess Hospital Breast Center at Westside, and Westside Chiropractic + Wellness, among others, for those who might need medical care around their visit.