Location.com logo
Brand Certified

AutoZone Auto Parts

4.4
(682 reviews)

Business Details

6550 W Main St, Kalamazoo, MI
49009, United States
(269) 459-0130
https://www.autozone.com/locations/mi/kalamazoo/6550-w-main-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6550 W Main St, Kalamazoo, MI
49009, United States

Hours

Reviews

4.4
682 reviews
5 stars
470
4 stars
113
3 stars
44
2 stars
19
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with car issues.

Inconsistency

Some reviews highlighted inconsistent customer service experiences, with a few employees being rude or unhelpful, contrasting with the generally positive feedback about other staff.

Product Knowledge

Customers appreciated the knowledgeable staff who provided accurate information and assistance in finding the right parts.

Installation Services

Several reviews mentioned the convenience of staff installing parts, such as batteries and wipers, which enhanced the overall customer experience.
  • MJ
    Mrs. Joseph
    Feb 20, 2026
    5.0
    Trevor at AutoZone provided outstanding customer service during our recent visit. We brought our vehicle in with a few concerns and he immediately took the time to listen carefully and understand what was going on. He was extremely knowledgeable and explained everything clearly, which made the process much less stressful. What stood out most was that he gave us his full, undivided attention the entire time. He went above and beyond to make sure we felt confident about the solution and didn’t rush us or treat us like just another transaction. It’s rare to encounter this level of professionalism and genuine willingness to help. Trevor made the experience smooth and positive, and his dedication to customer service truly deserves recognition. Highly recommend stopping here if you need knowledgeable and reliable assistance.
  • MD
    Mike Downs
    Jan 9, 2026
    1.0
    Unfortunately, my experience here was too short to write home about. When I asked a woman to help me check which lights might need to be replaced on my company van, I was greeted with a deep sigh, about face and nothing verbal. I spoke up as she walked away, essentially saying sorry that was obviously too much trouble to step outside and that I would seek help elsewhere. Perhaps she was headed for her coat, but you lost me at deep sigh. Won't be back here if I can help it.
  • AK
    Alyssa Kramer
    Jan 3, 2026
    5.0
    Kaden and Trevor are very professional and kind individuals! Helped me with my key fob! Thank you gentlemen💛
  • JS
    Joseph Hadaway Sr
    Dec 21, 2025
    5.0
    Very helpfull and reasonable prices.
  • RE
    R. English
    Dec 4, 2025
    5.0
    Clerk was super friendly and helpful. Helped us test old battery and get a new battery. Plus a 3yr no questions asked warranty. What’s not to like?!

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: