Many customers praised the staff for being friendly, helpful, and knowledgeable, with several employees going above and beyond to assist.
Mixed Experiences
While most reviews highlighted excellent service, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Product Availability
Customers appreciated the availability of parts and the ability to get assistance with installations, although there were some complaints about receiving incorrect parts.
Pricing and Value
The business was noted for reasonable prices and good deals, particularly on batteries and other auto parts.
MD
Mike Downs
4 days ago
1.0
Unfortunately, my experience here was too short to write home about.
When I asked a woman to help me check which lights might need to be replaced on my company van, I was greeted with a deep sigh, about face and nothing verbal. I spoke up as she walked away, essentially saying sorry that was obviously too much trouble to step outside and that I would seek help elsewhere. Perhaps she was headed for her coat, but you lost me at deep sigh. Won't be back here if I can help it.
AK
Alyssa Kramer
Jan 3, 2026
5.0
Kaden and Trevor are very professional and kind individuals! Helped me with my key fob! Thank you gentlemen💛
JS
Joseph Hadaway Sr
Dec 21, 2025
5.0
Very helpfull and reasonable prices.
RE
R. English
Dec 4, 2025
5.0
Clerk was super friendly and helpful. Helped us test old battery and get a new battery. Plus a 3yr no questions asked warranty. What’s not to like?!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 6550 W Main St, Kalamazoo?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.
What types of products can I buy at AutoZone Auto Parts in Kalamazoo?
AutoZone sells auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I visit AutoZone Auto Parts for tool rental services?
Yes, AutoZone Auto Parts offers tool rental services among its categories of services.
What brands are available at AutoZone Auto Parts in Kalamazoo?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can reach AutoZone customer service by email at customer.service@autozone.com or by phone at +1 269-459-0130.
Is there a Facebook page where I can follow updates from AutoZone Auto Parts in Kalamazoo?
Yes, you can find AutoZone on Facebook at https://www.facebook.com/1760398067538384 under the vanity URL AutoZoneKalamazooMI4301.
What nearby coffee shops can customers visit before or after shopping at AutoZone Auto Parts?
Customers can visit Biggby Coffee, which is located nearby and offers a convenient spot for coffee or snacks before or after their visit to AutoZone.
Are there any nearby banks customers can access while visiting AutoZone Auto Parts?
Yes, Flagstar Bank and OMNI Community Credit Union are near AutoZone Auto Parts, providing convenient options for banking needs during your visit.
What medical and health services are located near AutoZone Auto Parts?
Nearby health services include Asthma Allergy Center, NovaCare Rehabilitation, Ascension Borgess Hospital Breast Center at Westside, and Westside Chiropractic + Wellness, among others, for those who might need medical care around their visit.