Business Details
About
Auto Body ShopAuto Glass Shop
At Autobody USA Westside, we like to keep things moving. That is why we focus on providing the highest quality repair services and products available.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. Autobody USA's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
200 reviews
5 stars
141
4 stars
18
3 stars
7
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Communication
Many customers praised the excellent communication throughout the repair process, with staff keeping them informed about updates and timelines.
Quality of Work
While several reviews highlighted high-quality repairs that made vehicles look brand new, there were also complaints about poor workmanship and additional damage caused during repairs.
Customer Service
The staff was frequently described as friendly and helpful, although some customers reported negative experiences with rudeness and lack of responsiveness.
Timeliness
Some customers appreciated the quick turnaround on repairs, while others experienced significant delays and poor scheduling.
Cleanliness
Several reviews noted that vehicles were returned in a clean condition, but there were complaints about the cleanliness of the interior after repairs.
- MWMadeline WhitmoreNov 17, 20255.0They were all very kind and helpful! Rob was my estimator and he is wonderful! He is very knowledgeable, talks you through every step, is easy going and personable. Working with him was a great experience which I appreciate because accidents are not a great experience.
- GCGabriela CoronadoNov 15, 20255.0Excellent work and service. My car was received in the shop quickly and repaired in less than 2 weeks.
- BBBill BussoNov 13, 20255.0They were more than understanding my issues with previous body shops. The work was excellent and done as if it were their own vehicle. They kept me informed as to progress and explained entire repair afterwards. Steve B. Worked with me along the way keeping me informed and spent time going over repairs after. Bottom line I don’t like accidents but would use them again
- DSDarcy StaleyNov 10, 20255.0🌟🌟🌟🌟🌟 Very happy return customer experience after previous body work (due to being on the receiving end of a hit-and-run). Fair price, great communication, good turnaround that visit. Today was more great service, again on my daughter's vehicle, when a panel came off after contact with her garage. 😬😄 Just a phone call, walk-in, quick adjustment, instructions on how to fix it if it happens again, and she was on her way!
- RJRon JohnsonNov 3, 20255.0Steve and the crew at Autobody USA Westside are always great to work with when needing repairs. Very professional, courteous and timely. Great communication throughout the entire process. Great work yet again! A+++ Highly recommended for your repair work.
Frequently Asked Questions About Autobody USA Westside
What services does Autobody USA Westside provide?
Autobody USA Westside offers collision repair, diagnostics and calibrations, estimate and claim guidance, and paintless dent repair services.
What are the operating hours for Autobody USA Westside?
Autobody USA Westside is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Autobody USA Westside accept credit card payments?
Yes, Autobody USA Westside accepts various payment options including American Express, Visa, MasterCard, Discover, and mobile NFC payments.
Is Autobody USA Westside wheelchair accessible?
Yes, the facility has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
How long has Autobody USA Westside been in business?
Autobody USA Westside was established in 1978, serving the Kalamazoo community since then.
Where is Autobody USA Westside located?
Autobody USA Westside is located at 7697 Stadium Drive, Kalamazoo, MI 49009, USA.
Does Autobody USA Westside provide assistance with insurance claims?
Yes, they work with insurance companies from beginning to end to ensure your vehicle is safely repaired and restored.
Which nearby businesses can I visit after my appointment at Autobody USA Westside?
You can visit nearby places such as Left Coast Open Pit LLC for barbecue, Lcop Supper Club for American cuisine, or Rollerworld for roller skating and recreation.
How can nearby businesses help me during my visit to Autobody USA Westside?
Nearby services like Shine Franchise can assist with cleaning, while Kalamazoo Storage and Stadium Storage offer storage solutions if needed during your repair period.
Are there any nearby professional services around Autobody USA Westside?
Yes, you can find several professional services nearby including Guardstar Security, Marana Group (IT company), Payroll Vault, and Hamacher and Associates (financial services).