Advance Auto Parts

4.2
257 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3511 S Westnedge Ave in Kalamazoo offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3511 S Westnedge Ave, Kalamazoo, MI
49008, United States

Hours

Reviews

4.2
257 reviews
5 stars
149
4 stars
54
3 stars
24
2 stars
13
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, although there were some instances of incorrect items being provided.

Store Management

Feedback indicated inconsistency in management practices, with some customers expressing dissatisfaction over return policies and staff training.

Overall Experience

While many reviews highlighted positive experiences, there were also complaints about poor service and unhelpful staff at times.

Pricing

Customers appreciated competitive pricing and discounts, although some felt prices were high for certain items.
  • KW
    Kathleen Weessies
    1 day ago
    5.0
    I have never never had anything but a totally positive experience . On the number of occasions that I have been in for one reason or another over many years, I have always found every member of the staff to be friendly, knowledgeable, and helpful. Today I came in to purchase a wiper blade, which they installed about 6 million times faster than I could’ve possibly ever done myself (if at all) They were also kind enough to install a second wiper blade that I had purchased elsewhere and had been tearing my hair out trying to install myself. Lee is a great guy!
  • FV
    Fastlane Motorsports club Vicksburg
    5 days ago
    5.0
    Very friendly and had the part I needed.
  • BM
    Ben Morris
    Nov 10, 2025
    5.0
    Replaced my windshield wiper quick and perfectly, thank you!
  • AG
    anthony garthe
    Jul 2, 2025
    5.0
    Cody is the best manager I've ever met from paw paw to Kalamazoo he's always done a terrific job with customers
  • MZ
    Marty Zoerner
    Jun 7, 2025
    1.0
    The manager refused to honor a return that his employee previously said they would do. Proper training isn't the customers responsibility. If the representative isn't authorized to transact on the stores behave, make that clear with a sign that says every transaction MAY be reviewed and altered by the store manager. Shifting the problem to the customer isn't right.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*