Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cottonwood Dr in Jenison, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jenison, MI or call us at (616) 457-0030.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
326 reviews
5 stars
206
4 stars
65
3 stars
21
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unhelpful.
Knowledgeable Staff
Several customers noted the staff's knowledge and ability to assist with finding the right parts and providing installation help.
Product Availability
Customers frequently mentioned that the store had the parts they needed in stock, contributing to positive experiences.
Inconsistent Experiences
While many reviews highlighted excellent service, there were also complaints about slow service and unprofessional behavior from some employees.
- CMChandler MarbleJan 3, 20265.0Daniel V. is the best AutoZone worker I’ve ever encountered. We needed a new battery installed, as he just completed another persons battery installation, we asked for ours to be done. He completed both within 10 minutes in the freezing cold, and was happy to help.
- BBBrendaDec 20, 20255.0Ronald was very kind, professional and has great customer service skills! He went above and beyond to help me! Thank you!
- ZSZakiya A StrongNov 30, 20251.0The employees did the bare minimum to help me. I’m trying to get my tires replaced bc its winter and its snow on the ground. I need a lugnut key. The lady barely wants to help me look at them. I could tell she just wanted me to leave. Kept asking me did i figure it out and gave me very vague responses. I will never go back here.
- TSTimothy StrongNov 30, 20251.0Terrible service they did not want to help me at all
- RGRafy GNov 10, 20251.0I had went to this Autozone on a Saturday morning to return a tool and the two guys working there told me i couldn’t return it. They told me i had to return it to the same Autozone I purchased the tool from. I didn’t want to argue with them so i left knowing it was bullshit, I will never go back.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Jenison, MI?
The store is open Monday through Saturday from 8 AM to 9 PM, and on Sunday from 9 AM to 8 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.
Where is AutoZone Auto Parts located in Jenison?
It is located at 7500 Cottonwood Dr, Jenison, MI 49428, United States.
What types of auto parts and products does AutoZone in Jenison carry?
They carry a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands such as Duralast, Bosch, ACDelco, and more.
How can I contact AutoZone Auto Parts in Jenison?
You can call them at (616) 457-0030 or email customer.service@autozone.com for assistance.
Does AutoZone Auto Parts have a website for more information or online shopping?
Yes, visit their website at https://www.autozone.com/locations/mi/jenison/7500-cottonwood-dr.html for more details and online shopping options.
Can customers find parking or access nearby transit options when visiting AutoZone on Cottonwood Dr?
Nearby places like Dollar Tree and Rebounderz Grand Rapids offer landmarks to help locate the store, and there are local roadways providing convenient access to the store at 7500 Cottonwood Dr.
What nearby dining options are available around AutoZone in Jenison?
Customers can visit nearby eateries like Jimmy John's for sandwiches and Papa John's Pizza for pizza delivery before or after their visit to AutoZone.
Are there any automotive repair or maintenance services close to AutoZone in Jenison?
Yes, Georgetown Auto Care Center and Oil Changers are nearby automotive service providers that can complement your visit to AutoZone for parts and accessories.
What should I know about AutoZone Auto Parts' shopping options during the week?
AutoZone is open every day with extended hours on weekdays and Saturdays from 8 AM to 9 PM, while Sundays they open at 9 AM and close at 8 PM, ensuring ample time for in-store shopping or pickup.