Business Details
About
Auto Body Shop
Tripp’s Collision has proudly served South Central Michigan since 1988, providing expert auto body and collision repair. Whether it’s a small dent or major damage, our skilled technicians deliver precision repairs with care. We partner with all insurance companies to make the process smooth and stress-free, so you can get back on the road quickly. With convenient locations in East Lansing, Lansing, and Jackson, Tripp’s Collision is your trusted neighborhood choice for quality repairs and outstanding customer service. Since day one, our mission has been simple: restore your vehicle and help you get back to GO.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Tripp's Collision - Jackson
2999 West Michigan Avenue, Jackson, MI
49202, United States
Hours
Reviews
4.2
269 reviews
5 stars
189
4 stars
20
3 stars
11
2 stars
11
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting excellent communication and updates throughout the repair process.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked like new after service.
Timeliness
Several reviews mentioned delays in service, with some customers expressing frustration over extended repair times and lack of timely updates.
Professionalism
While many reviews noted professionalism, there were instances of unprofessional behavior reported, particularly regarding communication and handling of issues.
Repair Issues
Some customers reported problems with repairs, including additional damage caused during service and unresolved issues after the work was completed.
- MOMichael OrtellOct 28, 20255.0I appreciated how the whole process was dealt with, from the estimate, to the follow up - communications via text and phone, timeliness and final work. Very professional and well done. Thanks.
- RRReuben RubioOct 14, 20255.0A little slow but great work, people, and experience. I am pleased.
- MPMike PooleOct 9, 20255.0All employees were Curtis and knowledgeable. Did a fantastic job to my Ram looks showroom perfect.
- TSTina SauberOct 2, 20255.0Very professional. Great communication. I loved the text updates. And my truck looks awesome. Thank you.
- DDDennis DershemAug 24, 20255.0I did a really good job fixing my van and I was very grateful they were able to get it done so fast since it was a work vehicle
Frequently Asked Questions About Tripp's Collision - Jackson
What services does Tripp's Collision - Jackson offer?
Tripp's Collision - Jackson offers a range of services including collision repair, diagnostics and calibrations, electric vehicle repair, estimate and claim guidance, frame/unibody repair, paint services, paintless dent repair, glass replacement, and mechanical work.
Where is Tripp's Collision - Jackson located?
It is located at 2999 West Michigan Avenue, Jackson, MI 49202, USA.
What are the business hours for Tripp's Collision - Jackson?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Does Tripp's Collision - Jackson accept credit cards and mobile payments?
Yes, they accept major credit cards including American Express, Discover, MasterCard, and Visa, as well as mobile NFC payments like Apple Pay, Android Pay, and Samsung Pay. Cash payments are also accepted.
Is Tripp's Collision - Jackson accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom, ensuring accessibility for customers with disabilities.
How long has Tripp's Collision - Jackson been serving the community?
They have proudly served South Central Michigan since 1988, offering expert auto body and collision repair services.
Are there nearby places to visit before or after my service appointment?
Yes, nearby you can visit Mancino's, a popular pizza and American restaurant, or relax at Sky Nails & Spa, a beauty and nail salon. Both are within close proximity for your convenience.
What local automotive-related businesses are near Tripp's Collision - Jackson?
Nearby automotive-related businesses include Ambs Auto Clinic for auto repairs and tire services, and Andy's Airport Auto Parts for automotive parts and accessories.
Can I find computer repair or IT services near Tripp's Collision - Jackson?
Yes, Computer Ties LLC and J. McEldowney Business Machines, Inc. provide IT service and computer repair near Tripp's Collision - Jackson.
Is onsite parking available at Tripp's Collision - Jackson?
Yes, onsite parking is available for customers visiting Tripp's Collision - Jackson.