Business Details
About
Auto Body Shop
Tripp’s Collision has proudly served South Central Michigan since 1988, providing expert auto body and collision repair. Whether it’s a small dent or major damage, our skilled technicians deliver precision repairs with care. We partner with all insurance companies to make the process smooth and stress-free, so you can get back on the road quickly. With convenient locations in East Lansing, Lansing, and Jackson, Tripp’s Collision is your trusted neighborhood choice for quality repairs and outstanding customer service. Since day one, our mission has been simple: restore your vehicle and help you get back to GO.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Tripp's Collision - Jackson
2999 West Michigan Avenue, Jackson, MI
49202, United States
Hours
Reviews
4.1
279 reviews
5 stars
195
4 stars
19
3 stars
11
2 stars
11
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent communication and updates throughout the repair process.
Quality of Work
While some reviews noted high-quality repairs, others reported issues with the work done, including incomplete repairs and damage caused during the process.
Timeliness
Several customers expressed frustration with delays in service, with some vehicles taking much longer than initially promised for repairs.
Communication Issues
A number of reviews mentioned poor communication, including lack of updates and difficulty in reaching staff for information.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant dissatisfaction and vowed not to return.
- JAjohn AkineJan 2, 20261.0If you want good quality work don’t go to Tripps
- HWHeather WyngaertDec 29, 20251.00 stars! After taking the truck in 6, SIX, times, it's still not fixed. They "claim" they put a new door on truck but yet the "new" door has all the same problems as the "old" door. Which STILL has not been fixed. This problem could literally kill someone, but they're to greedy to care.
- BBBrenda BellDec 26, 20251.0Stay far away I learned the hard way
- DMDonald MorrisDec 22, 20251.0My daughter’s jeep has been there for 3 months and every time she calls there’s more problems. It’s bad enough you bent her over a barrel with storage but you’re over the top cons. And you still haven’t worked on it.
- KCKristina CDec 10, 20255.0My son hit a deer, Tripps had the car done within amazing time. Worked with my son. They do great work! Very personal with customers!
Frequently Asked Questions About Tripp's Collision - Jackson
What services does Tripp's Collision - Jackson offer?
Tripp's Collision - Jackson offers a range of services including collision repair, diagnostics and calibrations, electric vehicle repair, estimate and claim guidance, frame/unibody repair, paint services, paintless dent repair, glass replacement, and mechanical work.
Where is Tripp's Collision - Jackson located?
It is located at 2999 West Michigan Avenue, Jackson, MI 49202, USA.
What are the business hours for Tripp's Collision - Jackson?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Does Tripp's Collision - Jackson accept credit cards and mobile payments?
Yes, they accept major credit cards including American Express, Discover, MasterCard, and Visa, as well as mobile NFC payments like Apple Pay, Android Pay, and Samsung Pay. Cash payments are also accepted.
Is Tripp's Collision - Jackson accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom, ensuring accessibility for customers with disabilities.
How long has Tripp's Collision - Jackson been serving the community?
They have proudly served South Central Michigan since 1988, offering expert auto body and collision repair services.
Are there nearby places to visit before or after my service appointment?
Yes, nearby you can visit Mancino's, a popular pizza and American restaurant, or relax at Sky Nails & Spa, a beauty and nail salon. Both are within close proximity for your convenience.
What local automotive-related businesses are near Tripp's Collision - Jackson?
Nearby automotive-related businesses include Ambs Auto Clinic for auto repairs and tire services, and Andy's Airport Auto Parts for automotive parts and accessories.
Can I find computer repair or IT services near Tripp's Collision - Jackson?
Yes, Computer Ties LLC and J. McEldowney Business Machines, Inc. provide IT service and computer repair near Tripp's Collision - Jackson.
Is onsite parking available at Tripp's Collision - Jackson?
Yes, onsite parking is available for customers visiting Tripp's Collision - Jackson.