Took alternator for rebuild was told 2 weeks which is reasonable waited 3 weeks was told it was lost!!!! and 6 weeks after I dropped it off I picked up a core because after multiple visits still could not deliver had excuses like thought you picked it up and he doesn't have help mind you he said 3 days he would have one ready and call ..... No call update like I stated multiple visits didn't even act like it was a big deal so much for support local businesses for sure pass this place
MA
Mike Ashworth
Sep 26, 2025
1.0
I took this generator off my 1955 Cadillac To get it fixed. Instead of fixing it, they burn it up. Then they broke the pulley on it, trying to take it back apart. The bad part is you can’t go to the store and buy one. You gotta find an auto salvage that has a generator for a 1955 Cadillac just for a core is $300 plus shipping. I was told oh I’m sorry, but I’m not paying for it. I’ll give you something out of work, but that’s it. His car is $100,000 hearse It’s been restored from ground. Everything is original on it. they want me to put something on it that might work. Is this is how they run their business no wonder nobody goes there anymore.
MB
Mark Brannick
Aug 8, 2025
5.0
Mark is a great guy very helpful.
GM
George McAtee
Jun 14, 2022
5.0
Starters, alternators, generators, Marc can fix them.
Antique car generators.
Also, general car repair. My vehicles are 20+ years old an he keeps them going.
Do I need an appointment for repairs or maintenance?
Yes
How often do I really need to have my oil changed?
around 3,000 miles,
Why do you have to change your motor oil on a regular basis?
because oli breakes down over time
Do I need an appointment for repairs or maintenance at Sure Start Auto?
Yes, an appointment is required for repairs or maintenance.
How often should I have my oil changed at Sure Start Auto?
It is recommended to have your oil changed around every 3,000 miles.
Why is it important to regularly change motor oil?
Motor oil breaks down over time, so regular changes keep your engine running smoothly.
What types of repair services does Sure Start Auto offer?
Sure Start Auto provides full-service auto repair including alternator, starter, and generator repair.
What are the business hours for Sure Start Auto?
Sure Start Auto is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What payment options does Sure Start Auto accept?
They accept cash, checks, Discover, Mastercard, and Visa payments.
Where is Sure Start Auto located?
Sure Start Auto is located at 2410 Lansing Ave, Jackson, MI 49202, United States.
How can I contact Sure Start Auto besides their main phone?
You can contact Sure Start Auto via their alternate phone at +1 517-782-5288 or email marcat13@yahoo.com.
What nearby businesses can I visit before or after my appointment at Sure Start Auto?
You can visit nearby places like Creative Haircuts for a haircut, The Ballooney Bin for party supplies, or Chelsea Cakes for bakery treats.
Are there nearby automotive or vehicle-related businesses close to Sure Start Auto?
Yes, nearby automotive-related businesses include Legend Auto Group, Lansing Ave Auto Sales, and Larry's RV Center which may be useful for additional vehicle needs.
What nearby places might help me find my way to Sure Start Auto?
Nearby points like Mt Hope Community Church and Jackson County Michigan can be landmarks to help locate Sure Start Auto at 2410 Lansing Ave.