Business Details
About
Tire Shop
Gills Point S Tire & Auto Service is part of one of the largest independent tire dealers in the United States and is your expert in Jackson, MI on everything tire and auto service-related. From tires to brakes, oil changes to alignments, we have you covered. Stop in today or shop our tire selection online to find great tire brands at even better prices. Life has its stresses, but worrying about your vehicle shouldn’t be one of them. Shop online and book your appointment today. No Stress with Point S. - Formerly Budget Tire, at Gills Point S Tire & Auto - Jackson - Lansing Ave you can expect the same team, the same great prices, and the same great service
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
563 reviews
5 stars
385
4 stars
70
3 stars
16
2 stars
18
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff for being friendly and helpful, while others report unprofessional behavior and poor communication.
Quality of Work
Numerous customers expressed dissatisfaction with the quality of work, citing issues such as improper tire installations, damaged vehicles, and unresolved tire problems.
Wait Times
Many reviews mention long wait times for service, with some customers frustrated by delays and lack of timely updates on their vehicle status.
Pricing
While some customers appreciate competitive pricing and discounts, others feel that charges for services are unfair or not communicated upfront.
Reputation Changes
Several reviews indicate a decline in service quality and customer satisfaction since new ownership, leading to a loss of long-time customers.
- CCChelseaOct 20, 20251.0Brought my car in the other day to repatch my front tires. Ever since then my key won't unlock my driver's door, as if they shoved a screwdriver in it or something. Have never had a single issue with my locks until coming here two days ago. I called to see what they can do and they claim to have not touched the outside lock at all. Customers BEWARE, very very shady business. Just caused over $400 in damage to my vehicle without taking any responsibility whatsoever, now I cannot even use my car at all. Not to mention they absolutely destroyed my rim while resealing the tire.
- JJJustinOct 8, 20251.0These guys are lazy & don’t do good work. They will put a tire on NOT put air in it then keep your valve caps. They also complain about customers coming in at 4-5 when they close at 6. Go anywhere else in town there’s too many options to have to deal with that stuff
- EBElizabeth BlairAug 24, 20255.0These guys in here are exceptional. I have always gone here since I can remember car after car truck after truck and they are honestly the only ones in town id trust with my vehicle when it comes to the tires! Much appreciated 👏
- DHDonald HoughtbyAug 23, 20255.0This place is awesome. Puts Firestone to shame! Firestone had an hour and a half wait and refused to put tires on my vehicle that I did not buy from them… Budget made it super fast and easy. 👌🏼
- CMChristina MoldowanAug 8, 20251.0If I could give 0 stars I would. Not happy with our visit at all. They wait 2 hours to tell us they won’t put on our tires. So we wasted 2 hours and now can’t get in anywhere else. Thank you for messing not just today but the rest of the weekend and week. Rude and bad customer service. 10/10 DONT recommend Not to mention the tires had really good tread. Not happy at all!!!
Frequently Asked Questions About Gills Point S Tire & Auto Service
What Happened to Budget Tires?
Budget Tires joined the Gills Point S Tire & Auto Service family — and that’s good news for you. It means the same people you know and trust are still running the store, but now with access to lower prices, expanded services, and nationwide warranty coverage — all while staying locally operated.
What Is Gills Point S?
Gills Point S is one of the largest family-owned tire and auto service providers in the country, with 135 service center locations — and growing. As a proud member of the Point S Tire & Auto Service co-op, we combine local, personal service with national buying power to bring you the best value on tires and auto care — without sacrificing trust or convenience.
Will You Still Honor My Budget Tire Warranty?
Absolutely. We continue to honor all valid Budget Tire warranties, so you’re still covered — no questions asked.
Do You Still Offer Financing?
Yes! We have multiple financing options, including the Gills Point S credit card!
What’s New with Gills Point S?
Free Digital Vehicle Inspections
Every visit now includes a complimentary digital inspection — with photos and results sent straight to your phone so you can see exactly what we see.
Easy Online Scheduling
Need to plan ahead? Book your appointment online in just a few clicks. Prefer the drop-in route? Walk-ins are always welcome.
Nationwide Warranty Coverage
Backed by the Point S network, our warranty follows you wherever you go — whether you’re five miles from home or five states away.
Even Better Tire Deals
Enjoy exclusive pricing on top brands, price match guarantees, and seasonal promotions you won’t find anywhere else.
Oil Changes
We are now offering oil changes at all our locations, making it more convenient than ever to get all your routine vehicle maintenance done under one roof.
What Does Gills Point S Tire & Auto Service Mean?
We love this question! Gills is the last name of the family that owns and operates our company! Point S Tire & Auto Service is the name of the co-op we are a part of - one of the largest groups of independent tire retailers in the US! Point S stands for Point of Service. Together it makes up Gills Point S Tire & Auto Service. It's a mouthful, but basically, we are a family-operated business with national buying power and coverage for our customers, so you get great tire prices and a national warranty while still supporting a family company!
What happened to Budget Tires at this location?
Budget Tires is now part of Gills Point S Tire & Auto Service, maintaining the same trusted team with expanded services and nationwide warranty coverage while staying locally operated.
What services does Gills Point S Tire & Auto Service offer?
We offer a wide range of services including tire installation, brakes, oil changes, alignments, tire rotation, vehicle safety inspections, and more to cover all your auto care needs.
What are the operating hours for Gills Point S Tire & Auto Service in Jackson, MI?
We are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Can I schedule an appointment online with Gills Point S Tire & Auto Service?
Yes, you can easily book your appointment online via our website or walk in anytime during business hours.
Do you honor the Budget Tire warranties at Gills Point S Tire & Auto Service?
Absolutely, all valid Budget Tire warranties are fully honored at our location with no questions asked.
What payment options are accepted at Gills Point S Tire & Auto Service?
We accept credit cards, debit cards, and mobile NFC payments; cash is not required.
Is the Gills Point S Tire & Auto Service location wheelchair accessible?
Yes, our location features wheelchair accessible entrances, parking, and restrooms for your convenience.
What nearby automotive service options are available around Gills Point S Tire & Auto Service?
Nearby options include Budget Tire Center, Foster Motors, Fosters Tire & Automotive Service, Kelloggs Automotive Repair, Auto Doctor Service Center, and Buz's Auto Service, providing various automotive and tire services you can consider.
Are there any local dining or beverage spots near Gills Point S Tire & Auto Service?
Yes, you can visit Bifferhaus Brewing Company, Greystone Tavern, International Dog House, and Yogi's Beer Co for food and drinks before or after your auto service visit.
What nearby places can customers visit for other local services when coming to Gills Point S Tire & Auto Service?
Customers can access services like locksmiths at Bo's Keys & Locksmith, photography at Put A Smile In It Photography, fitness training at Personal Training Pros, and mobile phone needs at Boost Mobile or Candi Cane Wireless of Jackson nearby.