Business Details
About
Tire Shop
Gills Point S Tire & Auto Service is part of one of the largest independent tire dealers in the United States and is your expert in Jackson, MI on everything tire and auto service-related. From tires to brakes, oil changes to alignments, we have you covered. Stop in today or shop our tire selection online to find great tire brands at even better prices. Life has its stresses, but worrying about your vehicle shouldn’t be one of them. Shop online and book your appointment today. No Stress with Point S. - Formerly Budget Tire, at Gills Point S Tire & Auto - Jackson - Lansing Ave you can expect the same team, the same great prices, and the same great service
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
572 reviews
5 stars
391
4 stars
71
3 stars
16
2 stars
19
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication.
Service Quality
Numerous reviews highlighted issues with service quality, including incorrect tire installations, leaks, and damage to vehicles, leading to dissatisfaction among customers.
Pricing
Many customers appreciated the competitive pricing and value for money, although some felt that additional charges were unfair or unexpected.
Efficiency
Customers experienced long wait times for service, with some reporting delays and inefficiencies in handling appointments and repairs.
- ZZZak zelenkaDec 31, 20255.0Amazing guys there they got me in this morning and did tires and a wheel hub and had it done in a few hours for s fair price
- WLWendy LukasikDec 12, 20255.0Super customer service, honest advice and reasonably priced.
- SPStephen ProbstDec 12, 20251.0No good. Took 4 brand new tires in there to get mounted and balance. 3 of them leaked. Took them back in there, they said they fixed the leaks. Here i am today. 2 of them still leaking. A tire place that does fix tire. Place is very inexpensive, not worth your time to go back in for a 3rd time, or a first time.
- SSStacy StempienDec 11, 20255.0Just came in to inquire about getting a tire repair when asked if I got the tire here, I had not, they said it would be 25$. Ask them if they could put air in until I could come back and get it done, they said pull it in they did it for me anyway. Great place and I'll only come here in the future
- JWJesse WoodDec 2, 20252.0Well I went there today. Dropped my truck off this morning. Made it very clear that I needed the right passenger side. Rear tire changed. The guy wrote it down correctly but when I got back and picked up my vehicle they had not changed that tire. They changed a good tire that was on the other side that there was nothing wrong with. Then it took them an hour to find the the old tire so they could put it on the passenger side. Apparently in the back which was the one I originally wanted change to a new tire and it still cost me $300. On top of that I was late to return my truck which is $65 an hour. I have been going here for years and the old place budget tire never had a problem... And I've continued to come here now since the new owners.. hopefully when I call tomorrow to talk to the manager something will be done to justify this and I will change this review I'm not going to give them one star because of all the good work they have done but this cost me a lot of time. My kids were waiting after school without a ride home and now I've got to a truck that can't be returned until the very next day now A lot of unnecessary steps and the fact that they not only change the wrong tire but they also couldn't find my old tire forever apparently was just insane
Frequently Asked Questions About Gills Point S Tire & Auto Service
What Happened to Budget Tires?
Budget Tires joined the Gills Point S Tire & Auto Service family — and that’s good news for you. It means the same people you know and trust are still running the store, but now with access to lower prices, expanded services, and nationwide warranty coverage — all while staying locally operated.
What Is Gills Point S?
Gills Point S is one of the largest family-owned tire and auto service providers in the country, with 135 service center locations — and growing. As a proud member of the Point S Tire & Auto Service co-op, we combine local, personal service with national buying power to bring you the best value on tires and auto care — without sacrificing trust or convenience.
Will You Still Honor My Budget Tire Warranty?
Absolutely. We continue to honor all valid Budget Tire warranties, so you’re still covered — no questions asked.
Do You Still Offer Financing?
Yes! We have multiple financing options, including the Gills Point S credit card!
What’s New with Gills Point S?
Free Digital Vehicle Inspections
Every visit now includes a complimentary digital inspection — with photos and results sent straight to your phone so you can see exactly what we see.
Easy Online Scheduling
Need to plan ahead? Book your appointment online in just a few clicks. Prefer the drop-in route? Walk-ins are always welcome.
Nationwide Warranty Coverage
Backed by the Point S network, our warranty follows you wherever you go — whether you’re five miles from home or five states away.
Even Better Tire Deals
Enjoy exclusive pricing on top brands, price match guarantees, and seasonal promotions you won’t find anywhere else.
Oil Changes
We are now offering oil changes at all our locations, making it more convenient than ever to get all your routine vehicle maintenance done under one roof.
What Does Gills Point S Tire & Auto Service Mean?
We love this question! Gills is the last name of the family that owns and operates our company! Point S Tire & Auto Service is the name of the co-op we are a part of - one of the largest groups of independent tire retailers in the US! Point S stands for Point of Service. Together it makes up Gills Point S Tire & Auto Service. It's a mouthful, but basically, we are a family-operated business with national buying power and coverage for our customers, so you get great tire prices and a national warranty while still supporting a family company!
What happened to Budget Tires at this location?
Budget Tires is now part of Gills Point S Tire & Auto Service, maintaining the same trusted team with expanded services and nationwide warranty coverage while staying locally operated.
What services does Gills Point S Tire & Auto Service offer?
We offer a wide range of services including tire installation, brakes, oil changes, alignments, tire rotation, vehicle safety inspections, and more to cover all your auto care needs.
What are the operating hours for Gills Point S Tire & Auto Service in Jackson, MI?
We are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Can I schedule an appointment online with Gills Point S Tire & Auto Service?
Yes, you can easily book your appointment online via our website or walk in anytime during business hours.
Do you honor the Budget Tire warranties at Gills Point S Tire & Auto Service?
Absolutely, all valid Budget Tire warranties are fully honored at our location with no questions asked.
What payment options are accepted at Gills Point S Tire & Auto Service?
We accept credit cards, debit cards, and mobile NFC payments; cash is not required.
Is the Gills Point S Tire & Auto Service location wheelchair accessible?
Yes, our location features wheelchair accessible entrances, parking, and restrooms for your convenience.
What nearby automotive service options are available around Gills Point S Tire & Auto Service?
Nearby options include Budget Tire Center, Foster Motors, Fosters Tire & Automotive Service, Kelloggs Automotive Repair, Auto Doctor Service Center, and Buz's Auto Service, providing various automotive and tire services you can consider.
Are there any local dining or beverage spots near Gills Point S Tire & Auto Service?
Yes, you can visit Bifferhaus Brewing Company, Greystone Tavern, International Dog House, and Yogi's Beer Co for food and drinks before or after your auto service visit.
What nearby places can customers visit for other local services when coming to Gills Point S Tire & Auto Service?
Customers can access services like locksmiths at Bo's Keys & Locksmith, photography at Put A Smile In It Photography, fitness training at Personal Training Pros, and mobile phone needs at Boost Mobile or Candi Cane Wireless of Jackson nearby.