Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jackson, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jackson location today.
Location
Hours
Reviews
4.2
584 reviews
5 stars
400
4 stars
68
3 stars
25
2 stars
18
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees providing exceptional service.
Vehicle Quality
Feedback on vehicle quality was mixed; while some customers received well-maintained cars, others reported issues such as poor handling in snow and unpleasant odors.
Reservation Issues
Numerous reviews highlighted problems with reservations, including confirmed bookings not being honored and last-minute cancellations, leading to significant customer frustration.
Overall Experience
While many customers had positive experiences, there were notable complaints about unprofessionalism and poor communication, particularly regarding vehicle availability and condition.
- TLTiffany Lynn6 days ago4.0Easy pick up and drop off. Only problem I had was my insurance stopped paying for the rental which I understand is not enterprise fault but neither company notified me until I dropped the car off and they was trying to bill me $600. I got it sorted out with my insurance company but enterprise should have notified me the day they stopped paying for it
- RARashawn ArnoldJan 6, 20265.0Always right on time! Thanks for all you guys do and for always being pleasant to deal with! You have made so many things possible with your services! Thanks a million!
- PCPaul ConveryDec 26, 20255.0The entire experience was topnotch and the shuttle service provided by Jeremy was the icing on the cake. Thank you all at Enterprise for keeping me mobile through the holiday.
- TSTimmie SnookDec 19, 20251.0Do not rent from Enterprise Car Rental. They rented me a Toyota Camry that I was scared to drive because it doesn’t handle well in snow. I asked Enterprise to switch the Camry twice to an all wheel or 4 wheel drive and they lied and said that they did not have any available. I drive by Enterprise and the had some 4 wheelers in their lot. I told them that if they don’t switch me to a all wheel drive or 4 wheeler I was going to switch car rental company’s as soon as our 1 week contract was up even though I needed a rental for a few more days. They did not care and told me when our contract was up and said I can switch car rental company’s
- PGPamela GabrielDec 16, 20255.0Picked up my Chevy trail blazer for 2 weeks,It handled great in the snow without any problem, great mileage as well, I will definitely use enterprise again in the future.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Jackson, MI?
Enterprise Rent-A-Car in Jackson offers a wide range of vehicles including cars, vans, and luxury rentals to fit your needs.
Where is the Enterprise Rent-A-Car location in Jackson, MI?
The Enterprise Rent-A-Car location is at 2618 Wildwood Ave, Jackson, MI 49202, USA.
What are the operating hours for Enterprise Rent-A-Car in Jackson?
The branch is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/mi/jackson-20n5.html or by calling +1 517-787-8800.
Does Enterprise Rent-A-Car in Jackson offer airport pick-up services?
Yes, this location provides airport pick-up services for your convenience.
What payment options are accepted at Enterprise Rent-A-Car in Jackson?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Are there any discounts available for active military members at this Enterprise location?
Yes, Enterprise Rent-A-Car Jackson offers discounts for active military personnel.
What nearby automotive services can I find near Enterprise Rent-A-Car Jackson?
Nearby automotive services include RightWay Auto Sales, Tamrox Automotive tire shop, Wildwood Auto Wash, Mr. Tunes car stereo store, Harmon AutoGlass, and Blair's Car Care tire and repair services.
Are there dining options close to Enterprise Rent-A-Car in Jackson?
Yes, you can enjoy Mexican food at Casa Rodriguez or grab a coffee at Vito's Espresso located nearby.
Can I find health and medical services near Enterprise Rent-A-Car in Jackson?
Yes, Schaff Vision Care (optometrist and eyewear), Schonhard Chiropractic, and other medical service organizations are located close by for your health needs.