Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 909 W Monroe St in Jackson offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
264 reviews
5 stars
142
4 stars
59
3 stars
29
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to reports of rudeness and unhelpfulness.
Product Availability
Customers noted that the store often has the parts they need in stock, but there were instances of incorrect parts being provided.
Staff Knowledge
While many reviews praised the staff for being knowledgeable and helpful, there were also complaints about ignorance and lack of assistance.
Pricing
Customers expressed concerns about pricing being higher than competitors, particularly O'Reilly's, but some appreciated the discounts and promotions available.
- TWTyke WeaverDec 21, 20251.0Store #8002 Needs to be Retrained on Customer Service and how important customers are to a company. No wonder most small parts stores are on the way out or declaring bankruptcy. I drove 45 minutes to this store as it was closest to where I live and asked Staff for Headlights for my Car, gave them all the information on it, the employee had a friend on thier personal cellphone the whole time while helping me, the employee said I needed H1 and charged me and sent me on my way. I returned home and proceeded to start changing the lightbulbs and discovered that the lights I was given were incorrect. I called the store and spoke with a female and she proceeded to tell me that the computer stated I needed those and another H7 set. I told her I asked the employee for the low or dim lights and found out he gave me the ones for the High beams instead. I did not need to replace my Highbeams. I asked her to set them aside as I was driving 45 minutes and she refused and hung up on me. I drove there and the female manager was talking with two family/friend members, not customers, and felt annoyed when I interrupted her to ring up the correct lights that I grabbed off of the aisle. I got Out of There and overheard her state how rude I was to her group as I left. WON'T BE BACK!
- KOKirk OlmstedSep 4, 20255.0The guys I have dealt with here have been helpful, and they seem to have the parts I need
- MLMechele LarsonAug 27, 20255.0They take afterpay and installed the battery!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products and services does Advance Auto Parts at 909 W Monroe St offer?
Advance Auto Parts offers a wide range of automotive aftermarket products including car batteries, motor oil, brakes, wipers, air filters, spark plugs, alternators, and A/C recharge kits. They also provide free services like battery testing, battery and wiper installation with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling.
Can Advance Auto Parts install my car battery if I purchase it from the store?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and batteries for free, though exclusions may apply.
What payment options are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours of Advance Auto Parts at this location?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same day delivery services.
Are there any discounts available at Advance Auto Parts?
A 10% military discount is available for active duty and veteran service members.
What nearby places can customers visit when they come to Advance Auto Parts at 909 W Monroe St?
Nearby, customers can visit several KFC fast food restaurants, State Farm Insurance offices for insurance needs, and Walgreens pharmacies for health and convenience products.
How can the nearby UPS Access Point locations be useful to Advance Auto Parts customers?
Customers can use nearby UPS Access Point locations for convenient shipping and courier services, helpful if they need to send or receive auto parts or related items while visiting Advance Auto Parts.
Are there any entertainment or convenience options near Advance Auto Parts?
Yes, nearby there are Redbox kiosks for video rentals, LibertyX Bitcoin ATMs for financial services, and Mackenzie’s Piercings and Revel Beauty and Brows salons for personal services.