Performance Plus Quick Oil Change

4.4
214 reviews

About

Oil Change Service Station

Details

  • Credit cardAvailable
  • Mobile paymentsAvailable

Location

Performance Plus Quick Oil Change
2130 S State Rd, Ionia, MI
48846, United States

Hours

Reviews

4.4
214 reviews
5 stars
146
4 stars
39
3 stars
6
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported issues with service quality, including incomplete tasks and mistakes such as leaving oil filters loose or not checking tire pressure.

Staff Attitude

Feedback on staff attitude was mixed; while some praised the friendliness and helpfulness of employees, others reported rudeness and lack of interest in providing good service.

Efficiency

Several reviews highlighted the quick service and efficiency of the oil change process, with many customers appreciating the fast turnaround.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were charged more than quoted.

Customer Experience

Overall customer experiences varied widely, with some praising the helpfulness and professionalism of staff, while others reported negative interactions and dissatisfaction.
  • KK
    Kariann
    Nov 11, 2025
    3.0
    They spray oil all over when putting in my oil, I have a brand new car.
  • JM
    James Mathewson
    Sep 22, 2025
    1.0
    The guy was rude the didn't add the washer fluid didn't check air pressure didn't reset oil gage didn't show me air filter for a $80 oil change I will never go back
  • JD
    Josh Dowling
    Aug 14, 2025
    1.0
    Not happy with the service at all. Got a full service done and tires weren't even checked. I had to remind them to check the tire pressure at the end before I left because one of my tires was still lower in pressure than the pressure I asked them to put them at, at the beginning of the questions they were asking me of what I wanted done when I first came in. When shown my oil, the worker had pulled the dip stick, turned it upside down for the oil to run up the stick, then came to me and showed me the oil level (which when he came to me showed full). I asked him politely to go and dip it again and keep it level as he brought it to me. At the second time of him bringing it to me, it showed on the stick that it was 1/2 to 3/4 of a quart low. He then proceeds to tell me that as long as it's within the full line level on the stick that it's good... NEVER have I heard that in my life. So they were willing to let me leave the shop with being short of oil and that to me is unacceptable. They did put more oil in my vehicle for it to show full on the dip stick after that.
  • JZ
    Janet Zander
    Jul 25, 2025
    3.0
    The employees didn't seem very interested in working they never even gave me a sticker for my window to tell me when to come back
  • BG
    Britt Gundy
    Jun 8, 2025
    1.0
    This is the second time I have went in for an oil change and left with an oil leak. I stated that it had happened one time prior and asked them to ensure the oil filter was on correctly and tight enough so I didn’t lose a ton of oil a second time. Two men “checked” and the same day it was changed it began leaking! Will be filing a complaint with the BBB as well.

Frequently Asked Questions About Performance Plus Quick Oil Change

Do I need to make an appointment to get an oil change or any other service?

No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.

What comes with a full-service oil change?

We include the following with each oil change we offer: Up to 5 quarts of premium motor oil A new oil filter Reset Oil Life Monitoring System Complete chassis lubrication Adjust tire pressure Inspect wiper blades Inspect lights and blinkers Inspect engine air filter Inspect Check cabin air filter Inspect and add washer solvent Inspect transmission fluid condition and level (add if necessary) Inspect coolant/antifreeze condition and level (add if necessary) Inspect power steering fluid condition and level (add if necessary) Check front differential fluid condition and level (by request) Check rear differential fluid condition and level (by request) Check transfer case fluid condition and level (by request) Inspect fuel filter Inspect belt(s)