Many customers reported issues with service quality, including incomplete tasks and mistakes such as leaving oil filters loose or not checking tire pressure.
Staff Attitude
Feedback on staff attitude was mixed; while some praised the friendliness and helpfulness of employees, others reported rudeness and lack of interest in providing good service.
Efficiency
Several reviews highlighted the quick service and efficiency of the oil change process, with many customers appreciating the fast turnaround.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that costs were higher than expected or that they were charged more than quoted.
Customer Experience
Overall customer experiences varied widely, with some praising the helpfulness and professionalism of staff, while others reported negative interactions and dissatisfaction.
KK
Kariann
Nov 11, 2025
3.0
They spray oil all over when putting in my oil, I have a brand new car.
JM
James Mathewson
Sep 22, 2025
1.0
The guy was rude the didn't add the washer fluid didn't check air pressure didn't reset oil gage didn't show me air filter for a $80 oil change I will never go back
JD
Josh Dowling
Aug 14, 2025
1.0
Not happy with the service at all. Got a full service done and tires weren't even checked. I had to remind them to check the tire pressure at the end before I left because one of my tires was still lower in pressure than the pressure I asked them to put them at, at the beginning of the questions they were asking me of what I wanted done when I first came in. When shown my oil, the worker had pulled the dip stick, turned it upside down for the oil to run up the stick, then came to me and showed me the oil level (which when he came to me showed full). I asked him politely to go and dip it again and keep it level as he brought it to me. At the second time of him bringing it to me, it showed on the stick that it was 1/2 to 3/4 of a quart low. He then proceeds to tell me that as long as it's within the full line level on the stick that it's good... NEVER have I heard that in my life. So they were willing to let me leave the shop with being short of oil and that to me is unacceptable. They did put more oil in my vehicle for it to show full on the dip stick after that.
JZ
Janet Zander
Jul 25, 2025
3.0
The employees didn't seem very interested in working they never even gave me a sticker for my window to tell me when to come back
BG
Britt Gundy
Jun 8, 2025
1.0
This is the second time I have went in for an oil change and left with an oil leak. I stated that it had happened one time prior and asked them to ensure the oil filter was on correctly and tight enough so I didn’t lose a ton of oil a second time. Two men “checked” and the same day it was changed it began leaking! Will be filing a complaint with the BBB as well.
Frequently Asked Questions About Performance Plus Quick Oil Change
Do I need to make an appointment to get an oil change or any other service?
No. We are a first come, first serve, stay-in-your-car oil change & preventative maintenance service provider.
What comes with a full-service oil change?
We include the following with each oil change we offer:
Up to 5 quarts of premium motor oil
A new oil filter
Reset Oil Life Monitoring System
Complete chassis lubrication
Adjust tire pressure
Inspect wiper blades
Inspect lights and blinkers
Inspect engine air filter
Inspect Check cabin air filter
Inspect and add washer solvent
Inspect transmission fluid condition and level (add if necessary)
Inspect coolant/antifreeze condition and level (add if necessary)
Inspect power steering fluid condition and level (add if necessary)
Check front differential fluid condition and level (by request)
Check rear differential fluid condition and level (by request)
Check transfer case fluid condition and level (by request)
Inspect fuel filter
Inspect belt(s)
Do I need to make an appointment for an oil change or other services at Performance Plus Quick Oil Change?
No, appointments are not necessary. We operate on a first come, first serve basis with stay-in-your-car service.
What is included in a full-service oil change at Performance Plus Quick Oil Change?
A full-service oil change includes up to 5 quarts of premium motor oil, new oil filter, resetting Oil Life Monitoring System, chassis lubrication, tire pressure adjustment, inspection of wiper blades, lights, engine air filter, cabin air filter, washer solvent, transmission fluid, coolant, power steering fluid, differentials on request, fuel filter and belts.
What are the operating hours of Performance Plus Quick Oil Change?
We are open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods does Performance Plus Quick Oil Change accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What types of automotive fluids and services are available besides oil changes?
We offer services including engine and cabin air filter replacements, wiper blade replacement, antifreeze/coolant replacement, transmission and differential fluid replacements, bulb installation, power steering fluid replacement, fuel filter replacement, serpentine belt replacement, and PCV replacement.
What automotive product brands does Performance Plus Quick Oil Change carry?
We carry brands such as Quaker State, Pennzoil, True Brand, RainX, and Purolator.
Can I find Performance Plus Quick Oil Change near other useful local services in Ionia?
Yes, we are located near several convenient services including Ionia Oral Surgery, Baker Chiropractic, and Dental Health Partners of Ionia, which can be helpful if you are visiting the area for healthcare appointments.
Are there dining options near Performance Plus Quick Oil Change where customers can eat before or after their service?
Yes, nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Biggby Coffee cafe, and Subway sandwich shop for a quick meal or coffee.
What retail and personal care places are close to Performance Plus Quick Oil Change?
Nearby retail and personal care options include Ionia Nails & Spa for beauty services, Mattress 4 U for home needs, and Sprint Express for mobile phone shopping.
Which insurance agencies are near Performance Plus Quick Oil Change for customers needing insurance services?
Nearby insurance agencies include State Farm Insurance, Look Insurance, and Rick Rogusky to assist with various insurance needs.