Business Details
About
Auto Repair Shop
The automotive industry is known for companies who care more about profit than their customers or employees. We want to change that stereotype. At Ionia Auto Repair we treat both our employees and our customers like family. We can provide the best service, fair pricing, and honest advice and still treat you the way we would expect to be treated.
Location
Hours
Reviews
4.8
59 reviews
5 stars
54
4 stars
2
3 stars
2
2 stars0
1 star
1
- TWTerry WigginsDec 25, 20255.0Excellent service! Slipped me in on Fri, end of the day. Found the problem, ordered the part. My part missed the delivery truck. Chris drove down to Kalamazoo to get my part so my car would be fixed before the holiday break! Pride in their work, Excellent service & great personalities! Thank you!!!
- KNKendra NielsenDec 23, 20255.0These guys are so nice! It’s refreshing to not be spoken to like I’m some dumb woman, like some other shops do. They are prompt on getting work completed and very affordable. I do not have any complaints. They go above and beyond your typical repair shop.
- JJJessDec 12, 20255.0Very friendly guys. They have dropped me off and picked me up when my car is there. Reasonably priced and always get my vehicle done in a timely manor. Will definitely keep going back.
- JMJohn McElroyDec 6, 20255.0The folks over at Ionia, auto-repair always do great work. And they have over the last couple of years taken great care of both of my Santa Fe's
- RBRichard BazenDec 1, 20255.0We have my wife's vehicle in quite a while ago now to have some work done to it. I was very appreciative of their input that they gave me on the condition of my wife's vehicle. They did excellent work and kept me in the loop of everything that was going on. There was constant updates and I never felt like I was just hanging. Definitely would recommend them as mechanic. They are definitely highly recommended. You can tell they definitely care about their customers and take pride in what they do. You're not just a number. You're an actual person.
Frequently Asked Questions About Ionia Auto Repair
What services do you offer?
Our auto repair shop provides comprehensive automotive services. These include routine maintenance like oil changes, as well as more complex repairs such as A/C system work, brake servicing, engine diagnostics, tire services, and transmission repairs. We are equipped to handle a wide range of automotive needs.
Do I need an appointment, or do you accept walk-ins?
We accommodate both scheduled appointments and walk-in customers. However, to ensure prompt service, we recommend making an appointment in advance.
What brands of vehicles do you service?
Our expertise extends to all vehicle makes and models. We are proficient in servicing both domestic and imported vehicles.
Can I still maintain my car's warranty if I get repairs done at an independent shop?
Yes, your vehicle's manufacturer warranty will remain intact when you choose our services. We adhere to all necessary procedures to ensure your warranty is preserved.
Do you offer financing or payment plans?
We provide flexible payment options through Klarna and Affirm to accommodate our customers' financial needs.
Do you offer pre-purchase inspections?
We do offer pre-purchase inspection services for customers considering the acquisition of a vehicle.
What is the policy on diagnostic fees?
Our policy is to apply any diagnostic fees towards the cost of your repair, should you choose to proceed with the service.
What types of automotive services does Ionia Auto Repair provide?
Ionia Auto Repair offers comprehensive automotive services including routine maintenance like oil changes, A/C system work, brake servicing, engine diagnostics, tire services, and transmission repairs.
Do I need to book an appointment, or do you accept walk-in customers?
Both scheduled appointments and walk-ins are accepted, but making an appointment in advance is recommended for prompt service.
What vehicle brands can you service at Ionia Auto Repair?
We service all makes and models of vehicles, both domestic and imported.
Will getting repairs at Ionia Auto Repair affect my vehicle's manufacturer warranty?
No, repairs done here will keep your manufacturer warranty intact as we follow all necessary warranty procedures.
What payment options does Ionia Auto Repair offer?
We accept American Express, Visa, MasterCard, Discover, Cash, Check, and offer financing options through Klarna and Affirm.
What are the business hours for Ionia Auto Repair?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM, and closed on Saturdays and Sundays.
Where is Ionia Auto Repair located?
The shop is located at 205 S Steele St, Ionia, MI 48846, USA.
Are there any other automotive repair shops near Ionia Auto Repair?
Yes, Lillie's Auto Repair and Intoxalock Ignition Interlock are nearby automotive repair providers customers might consider.
What nearby amenities can customers visit while waiting for their vehicle service?
Customers can visit nearby places like Ionia Smoothie Company for refreshments, or Steele Street Hall for upcoming events.
Which nearby recreational or community locations might be interesting to visit around Ionia Auto Repair?
Nearby attractions include the Ionia River Trail for outdoor activities and The Whimsical Den art gallery for cultural experiences.