AutoZone Auto Parts

4.3
355 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Dexter St in Ionia, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ionia, MI or call us at (616) 522-9222.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
115 S Dexter St, Ionia, MI
48846, United States

Hours

Reviews

4.3
355 reviews
5 stars
203
4 stars
89
3 stars
32
2 stars
12
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist with various automotive needs.

Knowledgeable Staff

Several reviews noted the staff's expertise and ability to diagnose issues effectively, although there were some mentions of inconsistency in knowledge.

Product Availability

Customers appreciated the availability of parts, though some expressed frustration over incorrect parts being provided or items not being in stock.

Mixed Experiences

While many had positive interactions, there were notable complaints about poor service from specific employees and issues with returns.
  • SW
    Samantha Wierenga
    Dec 18, 2025
    5.0
    I have gone to this location for many years and everyone has been friendly and knowledgeable but tonight one person stood out, and that would be Jason! Not only did he offer to help before I had to ask, but he pointed out the great sale they were having on de-icer (couldn’t pass that up!) and he put my new wipers on for me without me asking! As a busy mom, it was nice to get it all done in one stop!
  • SH
    Sarah Hartman
    Dec 5, 2025
    5.0
    The guys at Autozone were fantastic. I needed a new battery and called everywhere in Ionia to see if they could also install. After being told no several times, I stopped in on the hope they could help me. They got me the battery I needed, and took care of swapping out the old one! The staff really helped me in a tough spot. I cannot thank them enough! So sorry I cried again, but you were able to turn my entire day around!
  • TL
    Trina Leitz
    Oct 18, 2025
    5.0
    Went there to get a diagnostic check to see what was happening with our van and the individual that helped us was very knowledgeable, figured out what was wrong just by the description we gave, ran the diagnostic and it was exactly what we were told. Sparkpkugs and ignition coil. Very friendly and courteous staff here. Will definitely go here anytime needed for car parts.
  • JD
    Jared Dalenburg
    Oct 17, 2025
    1.0
    Every time I've dealt with the store manager, I have left angry. He wouldn't allow me to do a simple return, and every time I've dealt with him he made it seem like I knew nothing and he was an expert at everything. I have several years of personal and professional experience working on vehicles, and definitely have a good idea of what I'm talking about. I'll do my best to never set foot in this store as long as he is still a manager
  • JH
    Joquita Howland
    Oct 10, 2025
    5.0
    I want to give a special Thanks to Alexandra for helping me out and fixing my flat tire you are Awesome and thanks for the wonderful customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Ionia, MI?

AutoZone Auto Parts in Ionia, MI is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts in Ionia offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, same-day delivery, and curbside pickup services at the Ionia location.