Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individual employees like Sean and Taylor.
Vehicle Availability
Numerous reviews indicated issues with vehicle availability, with customers expressing frustration over reservations not being honored and a lack of cars at the location.
Overall Experience
While some customers had excellent experiences, others reported significant dissatisfaction, particularly regarding communication and service during peak times.
Cleanliness and Condition
Several reviews noted that the vehicles were clean and well-maintained, contributing positively to the rental experience.
Reservation Issues
Multiple customers experienced problems with their reservations, including being informed last minute that their reserved vehicles were unavailable.