Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(160 reviews)

Business Details

3101 E Grand River Ave, Howell, MI
48843, United States
(517) 548-0628
https://www.enterprise.com/en/car-rental/locations/us/mi/howell-20d7.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Howell, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Howell location today.

Location

Enterprise Rent-A-Car
3101 E Grand River Ave, Howell, MI
48843, United States

Hours

Reviews

4.2
160 reviews
5 stars
109
4 stars
18
3 stars
8
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individual employees like Sean and Taylor.

Vehicle Availability

Numerous reviews indicated issues with vehicle availability, with customers expressing frustration over reservations not being honored and a lack of cars at the location.

Overall Experience

While some customers had excellent experiences, others reported significant dissatisfaction, particularly regarding communication and service during peak times.

Cleanliness and Condition

Several reviews noted that the vehicles were clean and well-maintained, contributing positively to the rental experience.

Reservation Issues

Multiple customers experienced problems with their reservations, including being informed last minute that their reserved vehicles were unavailable.
  • DR
    David Riopelle
    1 day ago
    5.0
    Andre, the gentleman who helped me, was the absolute best! He worked with me to get into a vehicle similar to mine (it was in the shop for more than a month) and was happy to help with any questions or concerns I had during that time. I will recommend him and Enterprise to all my family and friends.
  • LP
    Lynn P
    2 days ago
    5.0
    The enterprise car rental facility in Howell Michigan is the best! They are very efficient and try to get you the correct vehicle for your needs. Any problems? They solve them fast. Give them a try 👍🏼
  • CH
    Corey H
    Jan 31, 2026
    2.0
    My family had a trip booked to go to Florida. We booked a large suv two months before hand. We were notified the day before pick up about 2 hrs before the end of the day that the suv wasn’t available. They did have a small crossover available. It was inconvenient and the crossover just wasn’t going to work for our family and all of our luggage. The customer service was okay. They did mention the recalls on all large suvs. I just wish they would have contacted us earlier than a day before since the recalls came a couple of weeks earlier than my scheduled pickup. Stuff happens, they just didn’t have a car for me to use. Avis had exactly what we were looking for with a last minute cancellation.
  • PL
    Paul and Tammy Lampert
    Jan 29, 2026
    5.0
    The entire reason I would choose enterprise again is because of how your employee , Andre, took such great care of me. There wasn’t a big choice of cars that I could tell, but I still would choose to rent from him again. He is very personable with the public, and very helpful with any questions or concerns. He makes eye contact, and greets you with a smile. That is certainly rare these days. I’ve had experiences with other car rental places, and was treated the exact opposite of how I was treated at Enterprise. I would definitely go back if I have need in the future. I will also definitely recommend their services at that particular location to others in the future.
  • IF
    Iwork fortheLord
    Jan 28, 2026
    1.0
    Every time I call this company they are out of cars for weeks. What kind of service is this? I was in an accident and my insurance recommend this place. Hard to coordinate a new car with insurance when Enterprise won’t meet your needs. I need a car today. I need to go to work. I do not want to hear we have no vehicles for you For that reason i’m rating you low.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: