AutoZone Auto Parts

4.2
241 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N. Holly Road in Holly, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Holly, MI or call us at (248) 634-5863.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15210 N Holly Rd, Holly, MI
48442, United States

Hours

Reviews

4.2
241 reviews
5 stars
152
4 stars
42
3 stars
20
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for being rude or inattentive.

Employee Knowledge

Several customers noted a lack of technical knowledge among staff, leading to incorrect product recommendations and frustration.

Store Management

Concerns were raised about the store management, with reports of unhelpful behavior and poor customer handling.

Product Availability

Customers appreciated the availability of parts but expressed frustration over instances of incorrect items being sold or stock discrepancies.

Overall Experience

While some customers had positive experiences and praised the staff, others reported significant dissatisfaction, leading to a divided perception of the store.
  • LD
    Leanne Demaria
    Nov 16, 2025
    5.0
    Marc owens was so friendly and helpful. Very professional speedy service. I will definitely come back to the store. He should get a raise!
  • AM
    Ashleigh Mason
    Nov 11, 2025
    2.0
    The employees need better training, I’ve come here for years and each time it’s like the employees know less and less and treat you like you are such a nuisance for even being there.
  • SK
    Shelley Koski
    Oct 31, 2025
    5.0
    Great customer service! They were quick to find what I needed, and even installed it for me as well! Highly recommend.
  • CP
    Claire Petty
    Sep 26, 2025
    5.0
    Love going here for all our vehicle needs. HUGE thank you to the young man this morning who saved us 80 bucks on something we didn't need.
  • SS
    Shade13
    Aug 21, 2025
    1.0
    Don’t waste your time here, it was terrible, Barry, who said he was the store manager, wasn’t helpful and he left the one other worker at the counter to go in the back and stayed there. Ray the worker at the counter kept going on his phone and also kept searching up the wrong part when I kept telling him what it was called and he kept trying to correct me when I had 3 different machanices tell me in detail what was wrong and only put the right information in when I pulled out a picture and told him that was what I needed did he finally listen. Also ray was trying to convince me to let him fix my car after I heard him say that he messed up another “one of his customers” radiator which I don’t think he should be trying to promote his own services on company time. And also heard him say that Barry offered to take him out for drinks which I also don’t think is a proper discussion when customers are in the store.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Holly, MI?

The store is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts at 15210 N Holly Rd offer in-store pickup?

Yes, the store offers in-store pickup for your convenience.