AutoZone Auto Parts

4.2
243 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. Holly Road in Holly, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Holly, MI or call us at (248) 634-5863.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
15210 N Holly Rd, Holly, MI
48442, United States

Hours

Reviews

4.2
243 reviews
5 stars
153
4 stars
42
3 stars
20
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees received praise for being helpful and knowledgeable, others were criticized for being inattentive or rude.

Product Knowledge

Staff knowledge varies significantly; some customers reported excellent assistance with technical issues, while others found employees lacking in basic vehicle knowledge.

Store Management

Concerns raised about store management, with reports of poor handling of customer complaints and inadequate staffing during busy times.

Cleanliness and Organization

Generally positive feedback on store cleanliness and organization, with many customers appreciating the well-stocked inventory.

Overall Experience

Customers expressed a mix of satisfaction and frustration, with some praising the store as their go-to for auto parts, while others indicated they would prefer competitors due to negative experiences.
  • LD
    Leanne Demaria
    Nov 16, 2025
    5.0
    Marc owens was so friendly and helpful. Very professional speedy service. I will definitely come back to the store. He should get a raise!
  • AM
    Ashleigh Mason
    Nov 11, 2025
    2.0
    The employees need better training, I’ve come here for years and each time it’s like the employees know less and less and treat you like you are such a nuisance for even being there.
  • SK
    Shelley Koski
    Oct 31, 2025
    5.0
    Great customer service! They were quick to find what I needed, and even installed it for me as well! Highly recommend.
  • CP
    Claire Petty
    Sep 26, 2025
    5.0
    Love going here for all our vehicle needs. HUGE thank you to the young man this morning who saved us 80 bucks on something we didn't need.
  • SS
    Shade13
    Aug 21, 2025
    1.0
    Don’t waste your time here, it was terrible, Barry, who said he was the store manager, wasn’t helpful and he left the one other worker at the counter to go in the back and stayed there. Ray the worker at the counter kept going on his phone and also kept searching up the wrong part when I kept telling him what it was called and he kept trying to correct me when I had 3 different machanices tell me in detail what was wrong and only put the right information in when I pulled out a picture and told him that was what I needed did he finally listen. Also ray was trying to convince me to let him fix my car after I heard him say that he messed up another “one of his customers” radiator which I don’t think he should be trying to promote his own services on company time. And also heard him say that Barry offered to take him out for drinks which I also don’t think is a proper discussion when customers are in the store.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Holly, MI?

The store is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts at 15210 N Holly Rd offer in-store pickup?

Yes, the store offers in-store pickup for your convenience.