Pilot Travel Center

4.0
1239 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Holland, MI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
853 Interchange Dr, Holland, MI
49423, United States

Hours

Reviews

4.0
1,239 reviews
5 stars
599
4 stars
304
3 stars
169
2 stars
62
1 star
105

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the store, bathrooms, and showers.

Staff Attitude

Feedback on staff was mixed; while some customers highlighted friendly and helpful employees, others reported rude or unhelpful service.

Parking Issues

Numerous reviews mentioned difficulties with parking layout and limited availability, especially during peak hours.

Food Availability

Several customers expressed disappointment with the lack of food options and inconsistent availability, particularly during renovations.

Customer Experience

Some customers reported negative experiences related to harassment or feeling unwelcome, impacting their overall impression of the location.
  • JJ
    JJ
    4 days ago
    5.0
    Stopped in at 1430 after a 14 hour shift for a shower and something to eat. Just want to give a big shoutout to the folks working that shift. Especially the young man bouncing around there doing multiple jobs. They were busy and obviously maybe a person or two down and it would have been easy for them to cop an attitude but instead I experienced the complete opposite. Excellent customer service and professionalism. I’ve been to hundreds of pilots across the country over the years and this one sets the standard for how customers should be treated. Great work! You are appreciated!
  • DD
    DocYak83 DocYak83
    Dec 16, 2025
    1.0
    Parking lot is a disgrace with all the ice and snow
  • DB
    David Bouwkamp
    Nov 25, 2025
    3.0
    Stopped for gas from the freeway. There are a few extra screens on the gas pumps before you can pump gas. Gas home did not have paper for receipts. Most important, if you are coming from the freeway there is no left turn to return to the freeway. You need to turn right and find some random place to turn around. Other than that, it's fine.
  • DM
    Dude from Manitoba
    Nov 23, 2025
    4.0
    Good truck stop but at 5 pm only paid parking spot left free one was full
  • AS
    Andrei S
    Nov 14, 2025
    5.0
    14.11.2025 сегодня было великолепно , добрые работники , чистые ванные комнаты , мужчина который убирал оставил конфету.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.