A&D Collision and Glass

Reviews

• DH

  Douglas Harbert

  2 days ago
  5.0
  The office crew is amazing! Ian will take great care of you. The inspections are extremely thorough. A&D will help you through the entire process when you need auto repair. Highly recommend!
• SV

  Stacey Vipond

  Mar 26, 2026
  5.0
  This place is amazing. I have been going here for years. They go above and beyond and treat you like family. You are not just a number here. Most recently, I had my 2026 Ram in and it not only looks just like it did when I pulled it off the lot, they got it done sooner than it would have been because my grill was on back order. So, instead of just letting it sit there, they called around, found one and had it shipped in. Who does that? THEY DO! So, if you need anything done with your vehicle, this is the only place I would take it! Thanks again, Ian, Gwen and Roy :) Best service around.
• JB

  Julie Bard

  Feb 23, 2026
  5.0
  We had a small chip in our windshield. I called a few places, but was always sent to a call center somewhere other than Michigan. Feeling a little frustrated I thought I would try one more place, I called and talked to Gwen. She was wonderful to work with on the phone, I drove over and they had my chip repaired in half an hour. I would definitely take my vehicle here again. Thank you Gwen!
• RD

  Ricky Diaz

  Feb 17, 2026
  5.0
  Awesome service! And great job replacing my windshield!!
• GH

  grace heffner

  Jan 8, 2026
  1.0
  📍A & D Collision in Haslett MI DO NOT TRUST OR GO THERE. They tried to swindle me for $1958 for WINDSHEILD WIPERS/and “looking under the hood. I can’t make this up. BACKGROUND: I just moved to the area two months ago and shy of a month ago I got my windshield replaced at A&D collision. I saw they were family owned, and when I spoke to the people, they were extremely friendly and even had a shuttle to drop you off home. Within the month, I’ve barely had to use my windshield wipers between holidays travels being out of town and the weather wasn’t bad prior to me leaving. Within the past week that I’ve been here I noticed they slowly were slowing down and ultimately stopped. With urgency, I contacted them today and had them look at it this morning. They called me back quoting me $1750. They told me that the bolts within the windshield wiper transmission were stripped, and that the left and right windshield wipers that hook into it are also damaged so without any leeway all three parts need to be changed. He tried to push me on to go on a payment plan and asked me if I wanted to work with getting it bumped down maybe a few hundred dollars but that’s all he could do. That just sounded way higher than anything I could’ve imagined, and even when I looked up online nothing was coming up in comparison like that. I told him I would be coming to get my vehicle. Upon arriving, it was mentioned to him the irony that I’ve had my car for four years and not until I got my windshield replaced by them, in the same month have my windshield wipers stopped working. Upon returning my keys to me, the mechanic was trying to charge me $208 because “his guy looked at my car”. I had thanked him for their service of looking at my vehicle, but had he mentioned to me prior I could’ve had the option to look elsewhere, not knowing such a high fee would be charged. After making numerous questions in regards to this fee, he looked annoyed and just handed me my keys and told me that he would “handle it”. I had to walk out the front door and walk around the building to the back of the lot to find my car. THE KICKER: I took my car to Davis Collision in Haslett- and they were nice enough, though it’s not their typical work, to take a look for me because they thought that sounded like an unreasonable situation. It took them less than five minutes to pop my hood and show me that there was nothing wrong with my car and that THE BOLTS WERE LOOSENED. They tightened the bolts and my windshield wipers are back to normal. FOLLOW UP: I returned back to A&D collision and spoke to the manager and expressed the massive amount of disappointment and feeling so taken advantage of. Especially walking in alone as a young woman, the stigma around mechanics I really was just another target. I trusted them. The manager tried to gaslight me telling me that “ I’m sorry that you feel that way, that we misdiagnosed your car”. *He went on to tell me that most of their clients are women and that they take care of them*. They didn’t miss diagnose my car, they blatantly lied. I am so lucky that I have friends and loved ones that I could contact in these moments. It is absolutely heartbreaking to know that there is this type of behavior a business runs by, and upon searching around some locals refer to the A & D to represent Always Dishonest- I guess they live up to that.

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