Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Highland Rd in Hartland, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hartland, MI or call us at (810) 632-9401.
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Jeff and Tammy for their exceptional service.
Staff Attitude
While some employees received positive feedback, several reviews mentioned rude or unhelpful staff, leading to a mixed perception of employee attitudes.
Product Availability
Customers frequently noted issues with stock availability, with many items being out of stock or not carried, which affected their shopping experience.
Pricing Concerns
Several reviews indicated that customers found prices to be higher than competitors, leading to dissatisfaction with the overall value.
Store Environment
Feedback included comments on the store's atmosphere, with some customers feeling uncomfortable due to a lack of engagement from staff or a quiet environment.
JP
Joel Pence
Nov 3, 2025
5.0
Unfortunately they didn't carry the 2 stroke oil I was looking for. I need some for the boat. I got 1 qt of something I usually don't use.
BB
BOB BUSCHMAN
Oct 19, 2025
5.0
Best place great setvice
JW
Joseph Wagner
Oct 4, 2025
5.0
Super nice and helpful staff. I was in a pinch and they had the exact part I needed!
JJ
Jonathan Jordan
Jul 23, 2025
1.0
The guy with the yellow Toyota at the Highland AutoZone is a joke. Rude to every customer, lazy, and glued to his phone. I’ve spent thousands here. Called ahead for parts—he says, “I’m not pulling anything till you get here.” Then lies and says he’s helping other customers while blasting TikToks of teenage girls dancing at full volume. I drove by—store was empty. No one else there. Just him, pretending to be busy. Useless. I’m done spending a dime at this location.
JP
Jennifer Parker
Jul 20, 2025
5.0
Huge shoutout to Jeff at AutoZone! 🔧🚗
My car battery died unexpectedly, and Jeff went above and beyond to help me out. Not only did he make sure I had the right replacement, but he also helped me install it right there in the parking lot. He was kind, patient, and super knowledgeable—just a genuinely helpful person who made a stressful situation so much easier.
Thank you, Jeff! You’re a lifesaver and a reminder that great customer service still exists. 🙌 #AutoZoneHero #CustomerAppreciation #ThankYouJeff