Belle Tire

Reviews

• DM

  Derrick Miree

  Apr 4, 2026
  5.0
  Great Customer Service
• 11

  1 1

  Mar 26, 2026
  1.0
  I took it in for a tire change. They let someone steal the catalytic converters right off my car over night. Next day they said it wasnt their fault because they conveniently hadnt done the paperwork for my car yet, so they took no responsability. You cant trust them with anything. What kind of people do this shit?
• AC

  Ajha choudhury

  Mar 17, 2026
  1.0
  Worst customer service ever. Stayed there for hours just for the solution to not even be fixed. Waste of my time. I’d rather watch paint dry than go to this place ever again. Zubi dakalto teezak
• YA

  Yaqob Alhariri

  Mar 17, 2026
  1.0
  The worst experience ever, made me wait 9 hours and my car still has the same problem the worst service the worst place to take your car
• SJ

  Spencer Joseph

  Mar 2, 2026
  1.0
  BUYER BEWARE!!!!! I rarely leave reviews, but our experience at Belle Tire in Grosse Pointe Farms was so frustrating and disappointing that I feel obligated to warn others. My wife had already purchased three tires from this location. When the fourth tire blew out, I brought the vehicle in on Saturday to ask if it was covered under warranty. An employee spoke directly with the manager and clearly confirmed that it was covered — the only issue was that the specific tire needed to be ordered and would arrive Monday. That assurance is the only reason we returned. On Monday, my wife dropped off the car and waited for the replacement. When she went to check out, she was blindsided with a $350 charge. No prior call. No discussion. No explanation. Suddenly, the warranty that was confirmed two days earlier no longer existed. It felt like a complete bait and switch. When I called to understand how something could go from “covered under warranty” to “$350 due today,” the manager, Ryan, was shockingly rude and dismissive. Instead of taking accountability, he blamed it on a trainee — as if confirming warranty coverage with a manager is somehow a minor misunderstanding. There was zero ownership, zero professionalism, and zero effort to make it right. I asked to set up a meeting with the employee, the GM, and the owner, Don Barnes, to resolve the situation in a transparent way. Ryan’s response? “We don’t do meetings — we are independent.” The tone was arrogant and completely dismissive of the fact that we had just spent hundreds of dollars under circumstances that felt deceptive. When my wife attempted to return the tire, she was again met with hostility and no willingness to accommodate or even have a respectful conversation. We walked away feeling swindled. We were told one thing to get us back in the door, then charged something entirely different once the car was already there. The lack of professionalism and refusal to take responsibility was just as troubling as the charge itself.

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