Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grosse Pointe Far, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grosse Pointe Woods location today.
Location
Hours
Reviews
4.4
515 reviews
5 stars
375
4 stars
58
3 stars
24
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, accommodating, and professional, with many customers expressing satisfaction with their interactions.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including cars that smelled bad or had mechanical problems.
Reservation Issues
There are multiple complaints about reservations not being honored, with customers often receiving different vehicles than expected or being told no vehicles were available.
Overall Experience
While many customers had positive experiences and would recommend the location, there are significant concerns regarding consistency in service and vehicle quality.
- ASAlfred Smith5 days ago5.0THEY HAVE GREAT SERVICE AT THIS LOCATION!!! TRY IT, YOU WILL LIKE IT!!!
- NONora ODec 31, 20255.0All the workers were so lovely!! We had had some money stolen from us and had been on and off the phone with them and they were very understanding and helpful. Totally recommend.
- CLChristian LibraryDec 30, 20255.0Their cars don’t smell of Weed thank God. Great people and service!
- HHHannah HoltonDec 13, 20255.0My experience started off a bit rocky with the initial vehicle, but the Enterprise team went above and beyond to make it right. They were accommodating, responsive, and gave no pushback at all. I was very impressed with their customer service.
- MAMonica AlexanderDec 1, 20255.0Many have said it before and I will echo it again. The gentlemen running this location are professional, kind, and considerate. They explain what’s going on if you have to wait a few extra minutes or more. They actually hear you (what a concept). I was not able to get an upgrade as I hoped but they made it okay & made me feel “if they would have been able to honor my request they would have”. Thank you gentlemen.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Grosse Pointe Far, MI?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in Grosse Pointe Far?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Grosse Pointe Far?
Enterprise Rent-A-Car is located at 18210 Mack Ave, Grosse Pointe Far, MI 48236, US.
How can I make a reservation for a rental car at Enterprise Grosse Pointe Woods?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/mi/grosse-pointe-woods-2032.html or visit http://enterprise.com/reserve.
Which payment methods are accepted at Enterprise Rent-A-Car in Grosse Pointe Far?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer airport pickup service in Grosse Pointe Far?
Yes, Enterprise Rent-A-Car provides airport pickup services.
Are there any discounts available at Enterprise Rent-A-Car for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby fitness options are available around Enterprise Rent-A-Car in Grosse Pointe Far?
Nearby fitness venues include Towerfitpilates and Tower Therapeutic Fitness and Wellness, great for Pilates and wellness activities before or after your rental.
Where can I get automotive services near Enterprise Rent-A-Car in Grosse Pointe Far?
MACK LUBE Express and Mack Lube Center offer oil changes, tire repairs, and other automotive services close to Enterprise.
What nearby dining options can customers visit near Enterprise Rent-A-Car?
Customers can enjoy a meal at Chipotle Mexican Grill, a nearby fast food and Tex-Mex restaurant option.