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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(477 reviews)

Business Details

2861 28th St SW, Grandville, MI
49418, United States
(616) 530-9944

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grandville, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grandville location today.

Location

Enterprise Rent-A-Car
2861 28th St SW, Grandville, MI
49418, United States

Hours

Reviews

4.2
477 reviews
5 stars
324
4 stars
50
3 stars
22
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, going above and beyond to assist customers.

Vehicle Availability

There are mixed reviews regarding vehicle availability, with some customers experiencing issues with reserved vehicles not being available.

Rental Process

Many customers found the rental process to be quick and efficient, with minimal wait times reported.

Communication Issues

Some customers reported poor communication regarding reservations and policies, leading to frustration and confusion.

Overall Experience

Overall, many customers expressed satisfaction with their experiences, highlighting the quality of service and the condition of the vehicles.
  • TE
    Tati Erica
    6 days ago
    5.0
    Great customer service! The staff went above and beyond to make sure I had everything I needed for my three-hour drive. Highly recommend this place!
  • RP
    Ramon Perez
    Feb 22, 2026
    5.0
    Great staff
  • BT
    Brandon Tyus
    Feb 11, 2026
    5.0
    Quick service in and out and back on the road to go about my day
  • RS
    Ryan Schultz
    Feb 10, 2026
    5.0
    5+ Stars! The original vehicle that I rented from this location had difficulties so I had to swap the vehicle at the GRR AirPort at late hours of the night. Days later when I returned the second vehicle to the original location, staff was very apologetic and waived additional fees that I would have needed to pay due to the issues that occurred. Staff was very friendly and apologetic though the car troubles were not their fault. Will rent from enterprise again!
  • MK
    M P K
    Jan 12, 2026
    5.0
    I reserved and rented a car from this location on the same day. Car was available and ready. Checkin process was quick and fast. After driving a few miles, the smell in the car was getting worse. I called and returned the car and they had another one ready. I was not happy with that one due to excessive fragrance. They let me smell a couple more and i got to pick one i was comfortable with. None of this is in the job description. The team here has great customer service and go above and beyond to make you comfortable. Thank You Team!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Grandville, MI?

Enterprise Rent-A-Car is located at 2861 28th St SW, Grandville, MI 49418.

What are the business hours of Enterprise Rent-A-Car in Grandville?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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