Enterprise Rent-A-Car

Reviews

• SE

  Sara Estabrook

  2 days ago
  1.0
  I picked up a jeep on 28th street (rented because of an accident), smelled like marijuana. Enough it’s making me nauseous. I called customer service to exchange out at the Plainfield location, which they said yes they had another Jeep and the red haired manager would not let me exchange because they had to “save those cars for the important customers next week”. So not all customers are treated the same at this place. Rude. Unfortunately I would not say customer service oriented. In anyway.
• SG

  Sarah Griswold

  6 days ago
  5.0
  Fast and friendly service! Leah and Travis were great.
• BO

  Bruce Odom

  Apr 4, 2026
  5.0
  Excellent customer service. I look forward to them renting PHEV’s and EV ‘s, great way to check out an important purchase beforehand.
• BC

  Bob Collen

  Mar 26, 2026
  1.0
  Downgraded from explorer size vehicle to escape size vehicle the week before vacation when I booked this over a month ago. How am I able to book a vehicle online without there actually being an available vehicle? How is this a way to run a business?
• KM

  Karen Morgan

  Mar 25, 2026
  5.0
  Great place to rent a car. Friendly service.