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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(302 reviews)

Business Details

4140 Plainfield Ave NE, Grand Rapids, MI
49525, United States
(616) 363-8400

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Grand Rapids, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 5 Mile & Plainfield location today.

Location

Enterprise Rent-A-Car
4140 Plainfield Ave NE, Grand Rapids, MI
49525, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

4.3
302 reviews
5 stars
223
4 stars
21
3 stars
11
2 stars
15
1 star
32
  • SE
    Sara Estabrook
    2 days ago
    1.0
    I picked up a jeep on 28th street (rented because of an accident), smelled like marijuana. Enough it’s making me nauseous. I called customer service to exchange out at the Plainfield location, which they said yes they had another Jeep and the red haired manager would not let me exchange because they had to “save those cars for the important customers next week”. So not all customers are treated the same at this place. Rude. Unfortunately I would not say customer service oriented. In anyway.
  • SG
    Sarah Griswold
    6 days ago
    5.0
    Fast and friendly service! Leah and Travis were great.
  • BO
    Bruce Odom
    Apr 4, 2026
    5.0
    Excellent customer service. I look forward to them renting PHEV’s and EV ‘s, great way to check out an important purchase beforehand.
  • BC
    Bob Collen
    Mar 26, 2026
    1.0
    Downgraded from explorer size vehicle to escape size vehicle the week before vacation when I booked this over a month ago. How am I able to book a vehicle online without there actually being an available vehicle? How is this a way to run a business?
  • KM
    Karen Morgan
    Mar 25, 2026
    5.0
    Great place to rent a car. Friendly service.

Brand Certified Facts from Enterprise Rent-A-Car

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