Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Grand Rapids.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2620 East Beltline Ave, Grand Rapids, MI
49546, United States
Hours
Reviews
4.1
384 reviews
5 stars
243
4 stars
57
3 stars
22
2 stars
18
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by staff, particularly highlighting the manager Ben and technician Tone for their exceptional support.
Efficiency
Several reviews noted the quick and efficient service, with many customers appreciating the fast turnaround time for oil changes.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including slow service and mistakes made during vehicle maintenance.
Upselling Concerns
A few customers expressed discomfort with upselling tactics, although many noted that the staff was not overly pushy.
Professionalism Issues
There were complaints about unprofessional behavior from some employees, which affected the overall customer experience.
- SDSam DeVriesJan 3, 20265.0Transparent, knowledgeable, friendly, and quick. Thank you!
- RBRyan BainesDec 29, 20255.0Staff was friendly, efficient, profesional and courteous. Recommended only items that needed replacement. I felt I could rely on their recommendation and that it was t just an upsell.
- CMChris MorganDec 28, 20255.0Great service Antonio didn’t try to aggressively upsell me on anything that wasn’t needed. And Answered all my questions
- HEHannah EnsingDec 26, 20255.0What a great crew! Super friendly and knowledgeable staff! They got us in and out and took great care of us while we were visiting from out of town. I highly recommend this Valvoline location!
- KJkemona jonesDec 9, 20255.0This was my first time coming to this location, & this was an exceptional experience from start to finish. They directed me in the bay patiently & kept me informed as to when they were beginning my oil change. The tech, Tone who serviced my vehicle exhibited great customer service throughout the duration of my visit, offering the appropriate suggestions for maintenance on my vehicle as well. I will definitely be frequenting this location more. Thank You
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Grand Rapids?
Valvoline Instant Oil Change offers quick, 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Grand Rapids?
It is located at 2620 East Beltline Ave, Grand Rapids, MI 49546.
What are the operating hours of Valvoline Instant Oil Change?
They are open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on major holidays such as November 27, 2025, and December 25, 2025.
Are there places to eat near Valvoline Instant Oil Change for customers to visit before or after their vehicle service?
Yes, nearby dining options include Uccello's Ristorante, Uccello's - East Beltline sports bar, Beer City Bread pizza restaurant, and Smashburger.
Where can customers get gas or convenience items near Valvoline Instant Oil Change?
Customers can visit the Shell gas station and Johnny's Markets convenience stores located near Valvoline Instant Oil Change.
Are there entertainment venues nearby for customers waiting during vehicle maintenance?
Yes, customers can visit nearby bars and lounges such as Anazeh Sands East Ltd, Eastside Billiards, and Uccello's - East Beltline.
How can nearby places enhance a customer's visit to Valvoline Instant Oil Change?
Customers can combine vehicle maintenance with dining at nearby restaurants, refuel at Shell gas station, or relax at local bars and lounges, making their visit more convenient and enjoyable.