Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTire Shop
Experience reliable, expert auto repairs and professional service today at Russ & Ron's Auto Service. Our objective is to provide top-quality automotive services at affordable rates. Don't hesitate to contact us at 616-361-8431 to schedule your appointment.
We understand the importance of your time, which is why our location in Grand Rapids, MI, is conveniently situated near you. Whether it's routine truck or car maintenance or more extensive repairs, most services can be completed while you wait. No matter the level of complexity, our commitment is to ensure swift auto repairs that will have you back on the road without delay.
Location
Hours
Reviews
4.6
155 reviews
5 stars
127
4 stars
13
3 stars
5
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, honest, and professional service provided by the staff.
Efficiency
Many reviews highlighted the quick turnaround times for repairs, with several customers noting same-day service.
Pricing
The business is frequently commended for its fair and reasonable pricing, with many customers appreciating the transparency in costs.
Trustworthiness
Numerous customers expressed trust in the mechanics, noting their honesty and integrity in diagnosing and recommending repairs.
Mixed Experiences
While most feedback is positive, a few customers reported negative experiences, particularly regarding service quality and communication.
- PAPavitra “Avi” AttanayakeDec 11, 20255.0Had a great experience! They were able to get me in and out very quickly and were incredibly kind and honest people. Turned out to be a super minor issue and I was honestly shocked at how little they ended up charging for everything. Will definitely be going back there for any future needs. Also has a very cute and friendly shop dog :)
- KSKaty SpaffordDec 8, 20255.0This is my Third time to Russ &Ron's, and I am grateful every time! They have always been honest, knowledgeable and efficient! I have referred friends and family. Thank you for your great service!!
- FDFranki DonzeSep 18, 20255.0These guys went out of their way to help me in a pinch. Incredibly appreciative.
- JHJagger HoffmanAug 14, 20255.0Russ & Ron's is a great auto repair shop! I've taken two different vehicles there over the past couple years and have never had an issues with service I received. Every time I call, they are able to get me in right away and complete the work quickly. If they don't get it right the first time, they will get you in ASAP and find out what's causing the problem. They have very honest pricing as well, and don't double charge you for things they previously did (ex. not charging for two A/C refills if the first time finding the leak didn't work). I'd recommend this shop to everyone!
- AMAshley M.Aug 1, 20255.0Can't say enough about this shop. As someone who has worked in the automotive world and for another shop, these guys know what they are doing and aren't out to just make a quick buck. Needed brakes with a quickness and they got me in and out within a couple hours without breaking the bank. I will choose this shop over and over! Thank you all so much!
Frequently Asked Questions About Russ & Rons Auto Service
Where is Russ & Rons Auto Service located?
Russ & Rons Auto Service is located at 2145 Alpine Ave NW, Grand Rapids, MI 49544, USA.
What are the operating hours of Russ & Rons Auto Service?
The shop is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
What types of auto services does Russ & Rons Auto Service provide?
They offer expert auto repairs including auto air conditioning service, brake service, tire sales and repairs, and general auto repairs and maintenance.
Is Russ & Rons Auto Service certified?
Yes, they are ASE Certified, ensuring expert automotive service.
How long has Russ & Rons Auto Service been established?
Russ & Rons Auto Service has been serving customers since 1967.
What payment options are accepted at Russ & Rons Auto Service?
They accept American Express, MasterCard, Visa, cash, and checks as payment methods.
How can I contact Russ & Rons Auto Service to schedule an appointment?
You can call them at 616-361-8431 or email russandrons@att.net to schedule an appointment.
Are there any dining options near Russ & Rons Auto Service for customers waiting?
Yes, customers can visit nearby Popeyes® Louisiana Kitchen, Pizza Hut, Franco's Pizza, Rico's Deli, or BIGGBY COFFEE while their vehicle is being serviced.
What nearby automotive-related businesses are close to Russ & Rons Auto Service?
Nearby automotive businesses include Antique Automotive, Butch's Complete Car Care, Quick Start Batteries, German Auto Service LTD, German Auto Service, Orion Auto Glass, Auto Glass Now, Alpine Tire & Alignment, and Brewer's Tires & Alignment.
Are there convenient services nearby that customers can use while at Russ & Rons Auto Service?
Yes, customers can use nearby services such as the Chase ATM for banking needs, Blue Rhino Propane Exchange for propane supplies, U-Haul Storage at Alpine Avenue for truck rentals, and Kum & Go gas station for fuel.