Monro Auto Service and Tire Centers

4.5
704 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
425 28th Street SE, Grand Rapids, MI
49548, United States

Hours

Reviews

4.5
704 reviews
5 stars
566
4 stars
44
3 stars
14
2 stars
8
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Rich and Jeremy for their professionalism and support.

Service Quality

While some customers reported excellent service and quick repairs, others expressed concerns about the accuracy of diagnoses and the quality of work.

Pricing Transparency

Several reviews mentioned unexpected charges and dissatisfaction with pricing practices, particularly regarding Groupon deals and additional fees.

Trustworthiness

There were mixed reviews on trustworthiness, with some customers feeling misled about necessary repairs, while others appreciated the honesty of the staff.

Efficiency

Customers frequently noted quick service and the ability to accommodate urgent repairs, although some experienced delays or scheduling issues.
  • KH
    Ken Hoyt
    2 days ago
    5.0
    Rich was very helpful!
  • KW
    Kyle Wresinski
    Nov 10, 2025
    5.0
    10/10 would recommend. Affordable and effective, kind staff. I made a same-day muffler repair appointment, and Rich helped me out greatly! He was kind, patient, and thorough with me. He kept me informed throughout the process, and the work was high quality and affordable.
  • JD
    Jessica Dekker
    Nov 4, 2025
    5.0
    Rich was very helpful, they were able to get me in same day to get my brakes replaced and had them finished before the day was even over. Great communication throughout the whole process.
  • DD
    Daniel
    Nov 3, 2025
    5.0
    Very professional and helpful,they earned my repairs in the future
  • RO
    Ruby Olson
    Oct 21, 2025
    5.0
    I was in town for a wedding and got a flat tire. I went to the location next door to my hotel and they didn’t have the tire I needed, but called their location 5 miles away and they had to ready to go. It was quick and fairly priced and I was able to get on the highway to get to the wedding. All of the employees I encountered were friendly and knowledgeable.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands.

What tire brands can I find at Monro Auto Service and Tire Centers?

They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.