Mister Car Wash

4.3
932 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
6700 Kalamazoo Ave SE, Grand Rapids, MI
49508, United States

Hours

Reviews

4.3
932 reviews
5 stars
594
4 stars
181
3 stars
70
2 stars
33
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent service while others faced issues with rude staff and poor customer support.

Cleaning Effectiveness

Many customers expressed dissatisfaction with the cleaning effectiveness, particularly regarding the rear of vehicles and missed spots.

Friendly Staff

Several reviews highlighted the friendliness and helpfulness of the staff, contributing positively to the overall customer experience.

Membership Issues

There were multiple complaints about problems with membership management, including double charges and difficulties accessing services.

Value for Money

While some customers felt the service was worth the price, others believed the quality did not justify the cost, especially after recent price increases.
  • JD
    julie Daniels
    1 day ago
    5.0
    Love my Mr would not go anywhere else. Just wish up grades were not so expensive
  • VV
    Valarie
    4 days ago
    5.0
    Always professional, quick getting in and out regardless how long the lines are. Thank you
  • JC
    Jacarma Cooper
    6 days ago
    5.0
    My license plate came off during my car wash, and the two managers on site, Mikie and Gill, went above and beyond to help. Not only did they locate it, they made sure I was protected from the cold rain, thoroughly cleaned the plate, removed my old registration tab, applied the new one, and securely reattached everything. It was truly a wonderful experience and a great example of excellent customer service.
  • RK
    Robin Kaniewski
    Jan 2, 2026
    5.0
    I was very impressed with the 50% off platinum package Thank you mister car wash and thank you to the employee who helped me sign up
  • PP
    Philip Pletcher
    Dec 23, 2025
    1.0
    I am very disenchanted with this location! A few Weeks ago, I arrived at 7:40 on a weekday evening and the traffic cones were already up, indicating they were closed. Then, this past weekend on Sunday, I arrived at 4:40 and the same thing happened. Several cars were trying to enter to get a wash and drivers were not happy! When a business advertises a closing time, they need to stay open until that exact time…period!!!

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash in Grand Rapids offer?

Mister Car Wash offers Exterior Clean Services, HotShine® Carnauba Wax, Wheel Polish, Unlimited Wash Club® Memberships, Single Washes, and Fleet Accounts.