Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
531 reviews
5 stars
355
4 stars
99
3 stars
37
2 stars
15
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for helpfulness while others reported poor experiences and long wait times.
Wash Quality
Inconsistent wash quality noted, with some customers reporting unsatisfactory cleaning and drying results.
Membership Value
Many customers appreciate the unlimited wash membership for its convenience and value, though some express concerns over rising prices.
Location Convenience
Customers value the multiple locations and ease of access, making it convenient for regular visits.
- JJJIll Johnson6 days ago5.0The attendants are very friendly and I have always Bern happy with how clean my car is.
- SSSteveDec 17, 20252.0They ask for a tip when making your wash selection, then they proceed to do NOTHING to earn it. Not even a wand spray to prep when entering the wash. Staff just stand there, wave you in, and stare past you at the next customer. They never touch the spraying wand right next to them. Save your tip money because you'll get nothing for it unfortunately.
- ATAngie ThompsonDec 14, 20255.0Outstanding customer service! Josh went up and beyond today. He noticed my front tire was low while entering to the wash. He had me come around to the side after the wash and filled my tire up for me. He made sure I was road ready and save to continue my day. It was snowing and bitter cold. Thank you again for being an amazing person.
- NMNicholas MartinDec 10, 20255.0I cannot recommend this place enough, thank you!
- SRSusie RentDec 4, 20255.0Love my unlimited plan!
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash offer at the 28th Street location?
Mister Car Wash offers Exterior Clean Services, HotShine® Carnauba Wax, Wheel Polish, Unlimited Wash Club® Memberships, Single Washes, and Fleet Accounts at their 28th Street location.
What are the operating hours of Mister Car Wash on weekdays?
Mister Car Wash is open from 7:00 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 6:00 PM on Sundays.
Is Mister Car Wash open on major holidays?
Mister Car Wash is closed on Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026). On Christmas Eve (December 24, 2025), the store opens from 7:00 AM to 4:00 PM and on New Year's Eve (December 31, 2025), it is open from 7:00 AM to 5:00 PM.
What payment options are accepted at Mister Car Wash?
Mister Car Wash accepts American Express, Discover, MasterCard, Visa, mobile NFC payments, and debit cards.
What is the Unlimited Wash Club® Membership?
The Unlimited Wash Club® Membership gives you unlimited washes at any Mister Car Wash location across the country, access to members-only lanes to skip the lines, self-serve vacuums, and the convenience of having a clean car with a personal touch.
Where is Mister Car Wash located?
Mister Car Wash is located at 3797 28th St. SE, Grand Rapids, MI 49512, USA.
How can I contact Mister Car Wash for assistance or inquiries?
You can contact Mister Car Wash by phone at +1 616-940-0904 or email at help@mistercarwash.com.
What nearby places can I visit before or after my car wash at Mister Car Wash on 28th Street?
Nearby places include Belle Tire for tire and auto services, Aspen Dental for dental needs, Pizza Ranch for dining, and Panera Bread for coffee and bakery items, providing options for errands or dining before or after your car wash.
Are there convenient automotive services near Mister Car Wash at 28th Street?
Yes, nearby automotive services include Belle Tire for tire and auto repairs, and U-Haul Moving & Storage and Trailer Hitch Super Center at Centerpointe Mall for truck rentals and automotive products.
Can I enjoy some recreational or wellness services close to Mister Car Wash?
Yes, near Mister Car Wash you can visit Milan Laser Hair Removal for skincare, GR Asian Massage for massage therapy and spas, as well as several tobacco shops and cannabis clinics for other leisure and wellness needs.