Business Details
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Car Rental AgencyVan Rental
Renting a car at Grand Rapids Gerald R. Ford International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at GRR today.
Location
Enterprise Rent-A-Car - Gerald R. Ford Airport (GRR)
5500 44th St SE, Grand Rapids, MI
49512, United States
Hours
Reviews
4.2
1,087 reviews
5 stars
736
4 stars
116
3 stars
63
2 stars
56
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency during the rental process.
Vehicle Condition
Feedback varied on vehicle cleanliness and maintenance, with some customers reporting clean and well-maintained cars, while others experienced issues with dirty or poorly maintained vehicles.
Reservation Issues
Several customers expressed frustration with reservation management, citing instances of overselling and unavailability of reserved vehicles.
Quick Process
Many reviews noted the fast and easy check-in and return process, contributing to a hassle-free rental experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor customer service in specific situations, particularly with management.
- BHBIG HERCNov 17, 20255.0Very knowledgeable and professional staff. The process was very fast.
- MFMary FurrowNov 7, 20254.0Found pot in the door compartment
- KWKim Stokes Diane WalserNov 7, 20255.0Easy pick up and drop off. Friendly & professional service.
- AAAngie AllenOct 29, 20255.0Great experience at the Gerald Ford Airport. Helpful, friendly, informative- Great car and customer service
- SMSue MinterOct 14, 20255.0This rental went very smoothly. The rental employee was friendly and welcoming. There was someone at every step to direct us to our car. When we returned the car, it was quick and easy. And entrance to the airport terminal was very close.
Frequently Asked Questions About Enterprise Rent-A-Car - Gerald R. Ford Airport (GRR)
What types of vehicles can I rent at Enterprise Rent-A-Car at Gerald R. Ford Airport?
You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury cars.
Where is the Enterprise Rent-A-Car located at Gerald R. Ford Airport?
It is located at 5500 44th St SE, Grand Rapids, MI 49512, USA.
What are the operating hours for Enterprise Rent-A-Car at this location?
Enterprise Rent-A-Car is open daily from 7:00 AM to 11:59 PM.
Can I book a rental car online before I arrive?
Yes, you can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/mi/grand-rapids-gerald-r-ford-airport-202d.html.
Does Enterprise Rent-A-Car at Gerald R. Ford Airport offer airport pickup service?
Yes, they provide airport pickup service for your convenience.
What payment options are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there discounts available for active military personnel?
Yes, the location offers discounts for active military.
How can nearby bus stations like Rapid Stop at Gerald R. Ford International Airport help me get to Enterprise Rent-A-Car?
Rapid Stop offers convenient bus services that can help you reach Enterprise Rent-A-Car at 5500 44th St SE easily from various parts of the airport or city.
What car rental competitors are located near this Enterprise Rent-A-Car?
Nearby competitors include Budget Rent A Car, Budget Car Rental, National Car Rental, Alamo Rent A Car, Dollar Rent A Car, Hertz, and Avis Rent A Car.
Are there restaurants near Enterprise Rent-A-Car at Gerald R. Ford Airport to visit before or after renting a car?
Yes, nearby dining options include Greens, Freddy's Frozen Custard & Steakburgers, Michigan Tap Room, Home Turf Sports Bar & Restaurant, and Founders Prospect Hill Brewpub.