Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Grand Rapids, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Grand Rapids location today.
Location
Hours
Reviews
4.1
328 reviews
5 stars
224
4 stars
33
3 stars
10
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Reservation Issues
Several customers reported problems with reservations, including cancellations and being given incorrect vehicles upon arrival.
Vehicle Condition
There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers receiving cars that had unpleasant odors or were not well-maintained.
Rental Process
Many customers found the rental process to be quick and easy, appreciating the efficiency of the service.
Location Experience
Experiences varied significantly by location, with some locations receiving high praise while others were criticized for poor service and communication.
- SMSean McCormack5 days ago1.0Twice in the past year I reserved a car. When I showed up the morning of pick up, they said they didn’t have any cars available.
- JBJuanita BanksOct 30, 20255.0Courteous and professional.
- SHSarah B. HexenOct 5, 20255.0So helpful, knowledgeable & friendly! Thank you for taking such good care of me when I was in a very stressful situation!
- MWMatthew WestrickOct 4, 20255.0I like being picked up for and dropped off after a car rental
- MPMarianne Barnes PaskiewiczOct 2, 20255.0Friendly and knowledgeable staff. They made my rental experience very easy for me. Because of the fact that I use a cane they made sure I had an SUV that was the right height for me to get in and out without causing myself pain. I especially appreciated the pickup and drop off service because my car was totaled and sitting at a repair shop.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Downtown Grand Rapids offer?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Grand Rapids, MI?
The Downtown Grand Rapids location is at 1100 Plainfield Ave NE, Grand Rapids, MI 49503.
What are the business hours for Enterprise Rent-A-Car in Downtown Grand Rapids?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Grand Rapids offer any weekend rental specials?
Yes, they have great weekend rates available. You can book these specials through their website.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online from Enterprise Rent-A-Car in Downtown Grand Rapids?
Yes, you can make reservations online via their website reservation page.
Does Enterprise Rent-A-Car provide airport pick-up services?
Yes, airport pick-up is one of the services offered at this location.
Which nearby places can I visit around Enterprise Rent-A-Car in Downtown Grand Rapids?
Nearby, you can visit Belknap Park for outdoor activities, The Reckoning Studio for beauty and spa services, and Earthbound for shopping and printing services.
How can nearby places like Two Men and a Truck be helpful when renting a car from Enterprise?
If you're moving or need packing services, nearby Two Men and a Truck can assist you, complementing your rental from Enterprise for transport needs.
Are there legal or professional services near Enterprise Rent-A-Car in Downtown Grand Rapids?
Yes, there are nearby law firms such as Hendricks, Watkins, & Sandoval and Hendricks & Watkins, PLC, as well as marketing agencies like Deksia and Foxbright, offering various professional services.