Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Grand Rapids, MI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 5 Mile & Plainfield location today.
Location
Hours
Reviews
4.3
280 reviews
5 stars
207
4 stars
21
3 stars
11
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service and personal attention during the rental process.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and inadequate fuel levels upon pickup.
Rental Process
While many found the rental process smooth and efficient, some experienced significant issues with vehicle availability and pricing discrepancies.
Location Experience
The Plainfield location received high recommendations for its service, with many customers expressing loyalty due to positive experiences.
Communication Issues
A few customers reported poor communication regarding vehicle availability and rental terms, leading to frustration and dissatisfaction.
- JCJames Crofoot3 days ago5.0The car was new and very well kept. The service was great.
- MDMichael DeBoerNov 15, 20255.0Very happy with the friendly staff at Enterprise.
- DSDerek SmithNov 14, 20255.0Always rent from these folks! Theyre awesome
- JSjames sagravesNov 10, 20252.0Terrible manager. It's far too bad she can't make an important monetary decision for this branch. We are moving our business away from this location and association.
- MPMarianne Barnes PaskiewiczOct 13, 20255.0Everyone at the Plainfield Enterprise Office made my rental car experience so easy! I needed an SUV and drove a really nice Ford Edge.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car at 4140 Plainfield Ave NE offer?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pick-up service.
What are the operating hours of Enterprise Rent-A-Car at this location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car at 5 Mile & Plainfield?
You can reserve your rental car online at the provided Enterprise website reservation link or by calling their local phone number +16163638400.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they provide discounts for active military members.
Can I rent a luxury or van rental vehicle at Enterprise Rent-A-Car on Plainfield Ave NE?
Yes, this Enterprise location offers luxury car rentals as well as van rentals among their vehicle options.
Is Enterprise Rent-A-Car at this location owned by women?
Yes, this Enterprise Rent-A-Car location is listed as women-owned.
What nearby automotive services are available around Enterprise Rent-A-Car?
Nearby automotive options include Pfeiffer Collision for auto repairs, K&M Dodge Collision Center, Firestone Complete Auto Care, and Dan Pfeiffer Plainfield Used Cars for vehicle purchases.
Are there fitness or wellness centers near Enterprise Rent-A-Car?
Yes, Planet Fitness is close by, offering gym and health spa services for your fitness needs before or after renting a vehicle.
What retail and shopping options are near the Enterprise Rent-A-Car location?
Nearby shopping includes Salvation Army SATRUCK Thrift Store and The Salvation Army Family Store & Donation Center, as well as Sherwin-Williams Paint Store and hardware suppliers for home improvement.