AutoZone Auto Parts

4.8
47 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
Get car and truck batteries, brakes, oil, wipers, and more at AutoZone at 6250 28th Street. Battery issue? AutoZone will test and charge your battery for free. Got a check engine light on? Get it checked for FREE with the Fix Finder Service, the most complete, free warning light report backed by technician-verified fixes. Whatever your DIY project, AutoZone is here to help with Proven Tough Duralast Parts, helpful AutoZoners, Free Starter and Alternator Testing, and trustworthy advice. Need a specialty tool for the job? Get one with Loan-A-Tool, just leave a refundable deposit. Visit your local AutoZone at 6250 28th Street or call today at (616) 389-2926.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6250 28th Street, Grand Rapids, MI
49546, United States

Hours

Reviews

4.8
47 reviews
5 stars
43
4 stars
1
3 stars
1
2 stars
0
1 star
2
  • AA
    abood awertani
    Jan 5, 2026
    1.0
    I had a terrible and completely unacceptable experience at this AutoZone location. The store manager, Ralph Bennett, was extremely rude, aggressive, and unprofessional toward customers. While I was calmly waiting for assistance to get the correct paint code for my car, the manager came out yelling at me and other customers. He then threatened us, saying that we either buy something immediately or he would call the police, even though we were doing nothing wrong and were simply waiting to be helped. When I asked for the manager’s contact information, he yelled at me and said, “I am the manager—what are you going to do?” This behavior was intimidating, disrespectful, and completely unacceptable in any customer service environment. I want to clearly state that Drake was very professional, respectful, and helpful, even though he was working alone and clearly understaffed. He handled the situation properly and does not deserve to work under management like this. It is honestly a shame that a large company like AutoZone allows someone with such poor behavior and lack of professionalism to manage one of their stores. I will never return to this location, and I strongly advise others not to shop here. Very disappointing experience.
  • VV
    Veronica Vargas
    Dec 25, 2025
    5.0
    Needed to replace my windshield wipers on Christmas Eve and the store manager was so incredibly nice and helpful!
  • AA
    Adri
    Dec 24, 2025
    5.0
    Trejon assisted my mother and I with replacing a battery in my honda CRV. He was very polite, very quick and thorough.
  • JD
    Jimmy Decker
    Dec 23, 2025
    5.0
    Emerson was extremely helpful. Best service you could ask for, helped me find the correct part. Great work Emerson, you deserve a shoutout!
  • HR
    Heidi Reid
    Dec 19, 2025
    5.0
    Helped me with new windshield wipers and installed them for me - in the rain!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 6250 28th Street, Grand Rapids?

AutoZone Auto Parts is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:30 AM to 7:00 PM.

Does AutoZone Auto Parts at 6250 28th Street offer curbside or in-store pickup services?

Yes, AutoZone offers both in-store pickup and curbside pickup services at this location.