Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
Get car and truck batteries, brakes, oil, wipers, and more at AutoZone at 6250 28th Street. Battery issue? AutoZone will test and charge your battery for free. Got a check engine light on? Get it checked for FREE with the Fix Finder Service, the most complete, free warning light report backed by technician-verified fixes. Whatever your DIY project, AutoZone is here to help with Proven Tough Duralast Parts, helpful AutoZoners, Free Starter and Alternator Testing, and trustworthy advice. Need a specialty tool for the job? Get one with Loan-A-Tool, just leave a refundable deposit. Visit your local AutoZone at 6250 28th Street or call today at (616) 389-2926.
I had a terrible and completely unacceptable experience at this AutoZone location. The store manager, Ralph Bennett, was extremely rude, aggressive, and unprofessional toward customers.
While I was calmly waiting for assistance to get the correct paint code for my car, the manager came out yelling at me and other customers. He then threatened us, saying that we either buy something immediately or he would call the police, even though we were doing nothing wrong and were simply waiting to be helped.
When I asked for the manager’s contact information, he yelled at me and said, “I am the manager—what are you going to do?” This behavior was intimidating, disrespectful, and completely unacceptable in any customer service environment.
I want to clearly state that Drake was very professional, respectful, and helpful, even though he was working alone and clearly understaffed. He handled the situation properly and does not deserve to work under management like this.
It is honestly a shame that a large company like AutoZone allows someone with such poor behavior and lack of professionalism to manage one of their stores. I will never return to this location, and I strongly advise others not to shop here.
Very disappointing experience.
VV
Veronica Vargas
Dec 25, 2025
5.0
Needed to replace my windshield wipers on Christmas Eve and the store manager was so incredibly nice and helpful!
AA
Adri
Dec 24, 2025
5.0
Trejon assisted my mother and I with replacing a battery in my honda CRV. He was very polite, very quick and thorough.
JD
Jimmy Decker
Dec 23, 2025
5.0
Emerson was extremely helpful. Best service you could ask for, helped me find the correct part. Great work Emerson, you deserve a shoutout!
HR
Heidi Reid
Dec 19, 2025
5.0
Helped me with new windshield wipers and installed them for me - in the rain!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 6250 28th Street, Grand Rapids?
AutoZone Auto Parts is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:30 AM to 7:00 PM.
Does AutoZone Auto Parts at 6250 28th Street offer curbside or in-store pickup services?
Yes, AutoZone offers both in-store pickup and curbside pickup services at this location.
Can AutoZone test and charge car batteries for free?
Yes, AutoZone provides free battery testing and charging services at their 6250 28th Street store in Grand Rapids.
Does AutoZone provide free check engine light diagnostics?
Yes, AutoZone offers a free Fix Finder Service to check your check engine light and provide a comprehensive warning light report with technician-verified fixes.
What brands of auto parts are available at AutoZone in Grand Rapids?
AutoZone carries several brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can customers rent specialty tools at AutoZone on 28th Street?
Yes, customers can borrow specialty tools through AutoZone's Loan-A-Tool program with a refundable deposit at the Grand Rapids store.
Where is AutoZone Auto Parts located in Grand Rapids?
It is located at 6250 28th Street, Grand Rapids, MI 49546, USA.
What nearby places can I visit before or after shopping at AutoZone on 28th Street?
Nearby places include Shepards Grill & Tavern for dining, Beauty By Audriana for beauty services, and the Cascade Center plaza for shopping.
Are there any restaurants near AutoZone where I can grab a meal?
Yes, nearby dining options include Chicago 7 Pizzeria, Samuel Mancino's Italian Eatery, La Laguna Mexican Restaurant, Emonae Korean BBQ, and Domino's Pizza.
Is there a fitness or gym facility near AutoZone at 6250 28th Street?
Yes, Burn Boot Camp, a gym and active life boot camp, is located near the AutoZone store in Grand Rapids.