Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 60th St SE in Kentwood, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kentwood, MI or call us at (616) 827-0105.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
343 reviews
5 stars
217
4 stars
74
3 stars
19
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Susan, Mario, and Quang going above and beyond.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude behavior from some employees and inconsistent service quality.
Product Knowledge
Several customers noted that while some staff were very knowledgeable, others seemed inexperienced or unable to assist effectively.
Positive Atmosphere
Customers frequently mentioned a positive and welcoming atmosphere, with many appreciating the patience and kindness of the staff.
Stock Availability
The store generally had the parts customers needed in stock, although there were instances where items were unavailable.
- KBKenny BennettNov 16, 20255.0Susan is a lifesaver! The only thing I knew about my car was a headlight bulb was out. She helped me pick out the correct one, installed it for me, and even helped clean and polish the headlight casing for me. Looks a ton better and I can see better at night! 10/10 recommend.
- JLJulious LaryNov 16, 20255.0Crazy because Susan was extremely helpful and knowledgeable I'll be back.
- ADAnul'Sharie DannahNov 11, 20255.0Hello! I was helped by Susan today! And let me just say she was nothing short of AMAZING!!! Definitely 10000/10 recommend! The customer service was above and beyond from her! I came for some new headlight bulbs, and I got knowledge on how to do things for my car and more! Definitely recommend. Autozone on 60th st and kalamazoo.
- EWErica Westbrooks-JemisonOct 5, 20255.0Today I received help from Mario from Auto Zone. He was extremely helpful. He didn’t hesitate at all. He was very honest in a good way. He got right to the problem and fixed it right away. Mario gave great feedback and help. He helped me to get back on the road with a peace of mind. Thanks Mario.😁
- JAJada AllenSep 24, 20251.01pm today, the young lady with brown hair was very rude during my visit. Instead of simply walking over to show me where something was, she chose to give me instructions from the register in a condescending way as I’m clearly confused on where the item is. When I asked another employee for help, she became visibly irritated and rushed over in a huffy manner. At that point it was in my best interest to leave, so I did. That is not how customers should be treated, and it created a very frustrating experience for no reason.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer same-day delivery?
Yes, AutoZone Auto Parts provides same-day delivery service.
Can I pick up my order in-store at AutoZone Auto Parts?
Yes, in-store pickup is available at AutoZone Auto Parts.
What types of products can I find at AutoZone Auto Parts?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located?
It is located at 1531 60th St SE, Grand Rapids, MI 49508, USA.
How can I contact AutoZone Auto Parts?
You can call them at (616) 827-0105 or email customer.service@autozone.com.
What are the Sunday hours for AutoZone Auto Parts?
On Sundays, AutoZone Auto Parts is open from 9:00 AM to 8:00 PM.
Are there any pizza restaurants near AutoZone Auto Parts?
Yes, several Domino's Pizza locations and Jimmy V's Pizza are nearby, providing convenient dining options before or after your visit.
What nearby fitness centers can I visit when coming to AutoZone Auto Parts?
Endurance Fitness Centers - Kentwood is a nearby gym where you can work out before or after shopping at AutoZone.
Are there any thrift stores near AutoZone Auto Parts?
Mel Trotter Ministries Thrift Store is located nearby, offering community thrift shopping opportunities.