AutoZone Auto Parts

4.3
345 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 60th St SE in Kentwood, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kentwood, MI or call us at (616) 827-0105.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1531 60th St SE, Grand Rapids, MI
49508, United States

Hours

Reviews

4.3
345 reviews
5 stars
219
4 stars
74
3 stars
19
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Susan, Mario, and Quang going above and beyond to assist.

Mixed Experiences

While most reviews highlighted positive interactions, there were notable instances of poor service, including rude behavior from some employees and issues with product returns.

Product Knowledge

Several customers appreciated the staff's expertise in identifying the right parts and providing assistance with installations, although there were complaints about incorrect parts being suggested.

Store Environment

The store was generally described as clean and well-stocked, with many customers noting that they could find the parts they needed.
  • SN
    Sarah Newcomb
    Dec 21, 2025
    5.0
    Darrin was utmost kind and confident in his knowledge. He was a huge help to me while being on hold with corporate, Natalie was his coworker and she was so kind in trying to help her guest who didn't speak English well. They were a great duo while working on a Sunday.
  • CM
    Cathy Mosey
    Dec 2, 2025
    5.0
    Bana was super helpful and patient
  • JE
    Jennifer Elsner
    Nov 30, 2025
    5.0
    I had to buy some wipers for my car. Staff were helpful and found me a good deal.
  • KB
    Kenny Bennett
    Nov 16, 2025
    5.0
    Susan is a lifesaver! The only thing I knew about my car was a headlight bulb was out. She helped me pick out the correct one, installed it for me, and even helped clean and polish the headlight casing for me. Looks a ton better and I can see better at night! 10/10 recommend.
  • AD
    Anul'Sharie Dannah
    Nov 11, 2025
    5.0
    Hello! I was helped by Susan today! And let me just say she was nothing short of AMAZING!!! Definitely 10000/10 recommend! The customer service was above and beyond from her! I came for some new headlight bulbs, and I got knowledge on how to do things for my car and more! Definitely recommend. Autozone on 60th st and kalamazoo.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 8:00 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery?

Yes, AutoZone Auto Parts provides same-day delivery service.