AutoZone Auto Parts

4.2
601 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 28th St SE in Kentwood, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kentwood, MI or call us at (616) 464-3503.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2850 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

4.2
601 reviews
5 stars
347
4 stars
138
3 stars
56
2 stars
25
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, kindness, and willingness to go above and beyond to assist with car issues.

Product Availability

Customers noted that the store is well-stocked and often has the parts they need readily available.

Mixed Experiences

While many reviews highlighted excellent service, some customers reported rude or unhelpful interactions with certain employees.

Efficiency

Several reviews mentioned quick service and efficient problem-solving, with staff often diagnosing issues and providing solutions promptly.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
  • MJ
    Matt Jansen
    Nov 4, 2025
    5.0
    Kevin was extremely helpful and informative and was able to help me out in my moment of need. I'll definitely be back for my future automotive requirements.
  • TM
    Trystin Marshall
    Nov 3, 2025
    5.0
    Brad helped with my battery and even helped install my windshield wipers definitely a G and needs employee of the month 🐐
  • JC
    Juli Crafton
    Oct 30, 2025
    5.0
    Thank you SO much to the gentlemen who helped my Mother and brother out today with their car trouble! They went above and beyond to help them get on the road today. My husband and I were out of town for business and my mother (81) was taking care of my injured brother and I can’t express enough gratitude for you both! Thank you!
  • JD
    Jose Diaz
    Oct 21, 2025
    5.0
    I love it thanks..............................
  • NS
    Nick Smith
    Oct 9, 2025
    5.0
    Went there to test my battery and possibly replace it as well. Of course it was in need of a new one. Brad and Kevin were simply the Best. Not only did they take get me what I needed but they both went above and beyond to make sure we got back on the road without any more issues. I even tried to give them a tip to buy them a beer and they said they couldn't. Autozone needs to change that policy. Anyways I can't Thank them enough for the Amazing service.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer services for same-day delivery?

Yes, AutoZone Auto Parts offers same-day delivery service.