AutoZone Auto Parts

4.2
614 reviews

Business Details

2850 28th St SE, Grand Rapids, MI
49512, United States
(616) 464-3503
https://www.autozone.com/locations/mi/grand-rapids/2850-28th-st-se.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 28th St SE in Kentwood, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kentwood, MI or call us at (616) 464-3503.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2850 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

4.2
614 reviews
5 stars
359
4 stars
138
3 stars
56
2 stars
25
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their automotive needs.

Knowledgeable Staff

Numerous reviews highlighted the staff's expertise and ability to provide informative assistance, helping customers understand their vehicle issues.

Mixed Experiences

While many reviews were positive, there were some complaints about rude service and unhelpful employees, indicating inconsistency in customer experiences.

Efficiency

Customers appreciated the quick service, with many noting that their issues were resolved promptly, often within minutes.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.
  • JB
    Jim Burns
    Feb 6, 2026
    5.0
    Great experience, friendly human, kinda like the old days
  • MM
    Mike
    Feb 6, 2026
    5.0
    As always they always help me with whatever I'm having trouble with and if they don't have my part they other it for me
  • GX
    gxbek X
    Jan 25, 2026
    5.0
    Rome was amazing to interact with, helped swap out a battery on my car and was fast, respectful, and nice. Huge help, thank you Rome!
  • SG
    Sophia Gil
    Jan 18, 2026
    5.0
    Amazing experience. Keven was so kind and helpful. I needed to replace my car’s battery and he helped me with the entire process, even though it was 10 degrees outside. He even walked me through the correct and safest way replace it. He was very informative and knowledgeable. I will definitely be coming back here in the future.
  • BH
    Brianna Hemwall
    Jan 17, 2026
    5.0
    Bryce was INCREDIBLY helpful. I asked if he could help with figuring out the check engine light on my car. He was quick, explained everything, and even helped offer me a solution nearby that could do the work. Thank you!!!!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer services for same-day delivery?

Yes, AutoZone Auto Parts offers same-day delivery service.

Brand Certified Facts from AutoZone Auto Parts

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Certified February 08, 2026Yext Knowledge Graph
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