AutoZone Auto Parts

4.1
340 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Eastern Ave in Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Rapids, MI or call us at (616) 246-7006.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2920 Eastern Ave, Grand Rapids, MI
49508, United States

Hours

Reviews

4.1
340 reviews
5 stars
185
4 stars
73
3 stars
36
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Product Availability

Customers appreciated the availability of parts and the store's ability to help find what they needed, although some experienced issues with incorrect stock information.

Staff Knowledge

While some employees were noted for their helpfulness and expertise, others were criticized for lacking knowledge and providing inadequate assistance.

Store Experience

The store environment received mixed reviews, with some customers enjoying a clean and well-stocked store, while others reported issues with staff attitudes and service speed.
  • NV
    Nathan VanderBeek
    Jan 5, 2026
    5.0
    Shoutout to Brandon and Luis! My car died on the way to work but thanks to Brandon and Luis I was able to get things figured out. They were both very friendly and helpful!
  • MM
    mikayla mlot
    Dec 12, 2025
    5.0
    Brandon is the best!!! Changed my battery after 3 other places told me they couldn’t. I appreciate his dedication to positive customer experiences! Thank you Brandon!!!
  • JD
    Jay DeJong
    Nov 7, 2025
    2.0
    Most of the staff are friendly, but the big fella who won't let paying customers use the restroom needs to relax.
  • JU
    Jim Utrup
    Nov 5, 2025
    4.0
    Auto zone always helpfull and knowledgeable. Helped us test and then install a new battery.
  • PR
    Patricia Roldan
    Oct 21, 2025
    5.0
    Muy buena atención, lugar limpio, estacionamiento espacioso, siempre volvemos.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Grand Rapids, MI is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.