AutoZone Auto Parts

4.1
337 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eastern Ave in Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Rapids, MI or call us at (616) 246-7006.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2920 Eastern Ave, Grand Rapids, MI
49508, United States

Hours

Reviews

4.1
337 reviews
5 stars
182
4 stars
74
3 stars
35
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.

Product Availability

Customers frequently noted that the store had the parts they needed, although some experienced issues with stock discrepancies.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Staff Knowledge

While some employees were recognized for their knowledge and assistance, others were criticized for lacking product knowledge and providing inadequate help.

Return Policy Issues

Several customers expressed frustration with the return process and policies, indicating a need for clearer communication and better service.
  • JD
    Jay DeJong
    Nov 7, 2025
    2.0
    Most of the staff are friendly, but the big fella who won't let paying customers use the restroom needs to relax.
  • JU
    Jim Utrup
    Nov 5, 2025
    4.0
    Auto zone always helpfull and knowledgeable. Helped us test and then install a new battery.
  • PR
    Patricia Roldan
    Oct 21, 2025
    5.0
    Muy buena atención, lugar limpio, estacionamiento espacioso, siempre volvemos.
  • JH
    Jared Persenair Hogeterp
    Oct 4, 2025
    1.0
    Horrible service gave me the wrong parts and when I tried to exchange the parts they didn’t have them at the store I bought from so they sent me to another location to pick up the parts I had already paid for only to get to the other location and have them say there’s no orders in my name.
  • CR
    Candie Reece
    Sep 26, 2025
    5.0
    Great neighborhood store they are very helpful with any questions or anything that you need.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Grand Rapids, MI is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.