Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eastern Ave in Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Rapids, MI or call us at (616) 246-7006.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.
Product Availability
Customers frequently noted that the store had the parts they needed, although some experienced issues with stock discrepancies.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Staff Knowledge
While some employees were recognized for their knowledge and assistance, others were criticized for lacking product knowledge and providing inadequate help.
Return Policy Issues
Several customers expressed frustration with the return process and policies, indicating a need for clearer communication and better service.
JD
Jay DeJong
Nov 7, 2025
2.0
Most of the staff are friendly, but the big fella who won't let paying customers use the restroom needs to relax.
JU
Jim Utrup
Nov 5, 2025
4.0
Auto zone always helpfull and knowledgeable. Helped us test and then install a new battery.
PR
Patricia Roldan
Oct 21, 2025
5.0
Muy buena atención, lugar limpio, estacionamiento espacioso, siempre volvemos.
JH
Jared Persenair Hogeterp
Oct 4, 2025
1.0
Horrible service gave me the wrong parts and when I tried to exchange the parts they didn’t have them at the store I bought from so they sent me to another location to pick up the parts I had already paid for only to get to the other location and have them say there’s no orders in my name.
CR
Candie Reece
Sep 26, 2025
5.0
Great neighborhood store they are very helpful with any questions or anything that you need.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Grand Rapids, MI is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.
Where is AutoZone Auto Parts located in Grand Rapids?
It is located at 2920 Eastern Ave, Grand Rapids, MI 49508, USA.
Can I find automotive brands like Bosch and ACDelco at this AutoZone location?
Yes, this AutoZone carries brands including Bosch, ACDelco, Duralast, Edelbrock, and more.
What types of auto parts and products are available at AutoZone Auto Parts on Eastern Ave?
They offer auto parts, brake pads, car batteries, aftermarket automobile parts, and car accessories.
How can I contact AutoZone Auto Parts in Grand Rapids for customer service?
You can call them at (616) 246-7006 or email customer.service@autozone.com.
Is AutoZone Auto Parts open on Sundays, and what are their Sunday hours?
Yes, they are open on Sundays from 9:00 AM to 8:00 PM.
Are there any coffee shops near AutoZone Auto Parts where I can grab a drink?
Yes, multiple Biggby Coffee locations are nearby where you can enjoy coffee or smoothies before or after your visit.
What are some nearby places I can visit for food after shopping at AutoZone Auto Parts?
Nearby food options include Daddy Pete’s BBQ, L.T’s Barbecue Grill, and Taqueria El Mariachi for barbecue and Mexican cuisine.
Are there any nearby services or amenities that might be useful when visiting AutoZone Auto Parts?
Yes, there are nearby convenience stores like Bargain Stop, massage centers such as Lotus Spa, and the Bosniak Islamic Cultural Center for community activities.