AutoZone Auto Parts

4.4
338 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Plainfield Avenue N.E. in Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Rapids, MI or call us at (616) 447-0323.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3434 Plainfield Ave NE, Grand Rapids, MI
49525, United States

Hours

Reviews

4.4
338 reviews
5 stars
230
4 stars
56
3 stars
27
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Product Availability

Some customers reported issues with product availability and being directed to other stores for parts.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor service in certain instances.

Knowledgeable Staff

Several reviews noted the staff's expertise and ability to provide accurate information and assistance with car issues.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.
  • HR
    Haley Rademacher
    6 days ago
    5.0
    I just stopped out here tonight, needing a new battery. Les helped me within about a minute of being in the store. He helped me find the right battery and installed it for free. I was in and out in probably 20 minutes! He was kind and even gave me advice on some things to check in my vehicle to ensure the battery lasts. I definitely recommend this location!
  • DM
    Dakota Miller
    Oct 24, 2025
    5.0
    Les and Adam were absolutely amazing and really helped me a lot was swapping license plates for mycar. They showed me the parts and tools I needed right away. When I couldn't get the screws off myself they even assisted with that as well. These two You guys were a joy to work with and deserve a raise!!
  • CZ
    Courtney Zych
    Oct 24, 2025
    1.0
    So everytime I go to this auto zone I always have a problem with my transactions . Or I am giving the wrong product. My card was over charged and they say is go to your bank which is bs ! The employees are lazy ! It’s convenient for me because I live a block away but I’m done going here ! They don’t take the time to satisfy their customers at all !
  • SL
    Shaunda Lomashewich
    Sep 30, 2025
    5.0
    Today an absolute amazing employee, a gentlemen that's name is DAVID GREEN... He made the impossible, a POSSIBLITY today in a struggle with no family nor friends in nearby area with a emergency, he didn't some talking an pulled some strings... Just moments later coming to save the day, so I was no longer stranded!!! A very excellent employee, most definitely deserves a raise!!! God is absolutely most definitely good!!! ;)
  • RP
    Raymond pickard
    Sep 26, 2025
    5.0
    Jon D was so awesome, ill be back to the store for sure

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Grand Rapids?

AutoZone Auto Parts is open Monday through Saturday from 8:00 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services.