AutoZone Auto Parts

4.4
505 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Fuller Ave NE in East Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in East Grand Rapids, MI or call us at (616) 742-9965.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1112 Fuller Ave NE, Grand Rapids, MI
49503, United States

Hours

Reviews

4.4
505 reviews
5 stars
323
4 stars
106
3 stars
44
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Staffing Issues

Several reviews noted long wait times due to insufficient staffing, with instances of only one employee handling multiple customers.

Product Availability

Customers expressed frustration over the lack of certain parts in stock, leading to disappointment during visits.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude service from some employees.
  • NA
    Nicole Amstutz
    1 day ago
    5.0
    With all this snow lately, I had to make the trip to AutoZone last night for some new wiper blades and to scan a check engine light code that had just come up. It was a cold and snowy night so I was hesitant to ask for help outside, but right away and with no bitterness John offered to install the blades for me and help out with the code. He was very kind and made the experience smooth and painless. Give that man a raise! I will definitely make this location my preferred spot for auto parts.
  • CO
    Cassie Ocean
    Jan 10, 2026
    1.0
    I am ashamed of the experience that I just had at my local Auto Zone, at the Fuller (Grand Rapids, MI) location. Manager Mike (or how he refers to himself "gray shirt") guided my experience. During my time at the store he made racist and ableist commentary. Informing me that "the 2 words that black people can't say are catalytic and ask". When I portrayed disapproval of his comments he told me "sorry, I just spaced out as far as your concerned", pretending to not remember what he had just said. I will not be returning to this location and strongly urge others to proceed similarly. Not cool.
  • BG
    Brenda Greenlee
    Jan 7, 2026
    5.0
    The lady was by herself on new Year to ls. Was Stll hoped me fine what I needed and than put the wel90eecklkkkk the the
  • KB
    Ken Bailey
    Dec 16, 2025
    1.0
    One person working. 10 waiting. What do you think.
  • JH
    Joseph Hollern
    Dec 14, 2025
    5.0
    Cody took great care of me and had me on the road in minutes. Real good customer service and friendly.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Grand Rapids?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Grand Rapids offer in-store pickup or same-day delivery?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services.