Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S. Division Ave in Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Rapids, MI or call us at (616) 241-9332.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
495 reviews
5 stars
256
4 stars
118
3 stars
48
2 stars
26
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of professionalism.
Staff Knowledge
Several customers noted that some staff members lacked automotive knowledge, leading to confusion and incorrect parts being provided.
Wait Times
Many customers reported long wait times for service, both in-store and for phone assistance, which negatively impacted their experience.
Positive Experiences
Despite some negative feedback, numerous customers shared positive experiences, highlighting helpful staff and excellent service in specific instances.
Store Management
Management received criticism for handling customer issues poorly, with some customers expressing frustration over unresolved problems and lack of support.
- AMAnna Mann2 days ago5.0I just had the best experience at Auto Zone! My key fob battery died and I needed to replace it, except I didn't know how. The friendly associate Lopez walked me through how to change the battery myself and suggested I buy the 2 pack to change both fobs at the same time, for only $2 more than the price of 1 battery.
- AJAmina JumaNov 1, 20255.0Juan Lopez was very nice !! He fixed my window wipe
- KAKateryne AlvaOct 31, 20251.0Very bad bad service I asked if I took something out of the box to see if it's the part I can return it if it's not like that they said that if then they didn't want to return the money very bad they just say lies it's better that you look for another store I give it 0 out of 10 I'll never come back here
- SCshawn chinnOct 5, 20255.0Annabel’s was great to me I needed help with my rear brake light and she hooked it up for me great customer service
- AKArlen KSep 30, 20255.0AutoZone employees never leave me disappointed! At any location I visit, I am always welcomed and assisted with my needs. It was very nice to receive a phone call from AutoZone employees to check if the parts worked out. I truly appreciate the good vibes and support from AutoZone—it really makes a difference. When you feel that kind of support, even a tough project becomes manageable. My appreciation goes out to all AutoZone employees! You must be both strong and positive to spend hours helping people, yet I always see you maintain kindness and patience toward frustrated customers. God bless your hearts!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts operate on Sundays, and what are the hours?
Yes, AutoZone Auto Parts is open on Sundays from 9:00 AM to 8:00 PM.
What brands of auto parts are available at AutoZone Auto Parts in Grand Rapids?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I purchase at AutoZone Auto Parts?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Grand Rapids offer in-store pickup or delivery services?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Grand Rapids?
You can call them at (616) 241-9332 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Grand Rapids?
It is located at 1210 S Division Ave, Grand Rapids, MI 49507, USA.
Are there any fast food restaurants near AutoZone Auto Parts?
Yes, McDonald's, SUBWAY, Chicken Coop, and Tacos el Guero are nearby fast food and casual dining options.
What automotive repair services are available near AutoZone Auto Parts?
Nearby automotive repair services include Boon’s Automotive, El Compis Tires and Services, and Best Price Auto Repair.
What nearby places can customers visit before or after shopping at AutoZone Auto Parts?
Customers might visit the Fair Housing Center of West Michigan, Our Lady of Sorrows Church, or the Lamb of God Church, all nearby community and social service organizations.