AutoZone Auto Parts

4.0
498 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S. Division Ave in Grand Rapids, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Grand Rapids, MI or call us at (616) 241-9332.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1210 S Division Ave, Grand Rapids, MI
49507, United States

Hours

Reviews

4.0
498 reviews
5 stars
258
4 stars
118
3 stars
48
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Lopez, Mario, and Daris for going above and beyond.

Staff Knowledge

While some employees were noted for their knowledge and assistance, several reviews highlighted a lack of automotive knowledge among certain staff members, leading to customer frustration.

Service Speed

Customers frequently reported long wait times for service, with some expressing dissatisfaction over slow assistance despite the store being understaffed.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported poor service and issues with returns or product availability.
  • EV
    Emilia Valentin
    Dec 10, 2025
    5.0
    Great job Jose
  • SG
    Sophia Galinetti
    Dec 2, 2025
    5.0
    Very Helpful and nice here.
  • AM
    Anna Mann
    Nov 21, 2025
    5.0
    I just had the best experience at Auto Zone! My key fob battery died and I needed to replace it, except I didn't know how. The friendly associate Lopez walked me through how to change the battery myself and suggested I buy the 2 pack to change both fobs at the same time, for only $2 more than the price of 1 battery.
  • AJ
    Amina Juma
    Nov 1, 2025
    5.0
    Juan Lopez was very nice !! He fixed my window wipe
  • KA
    Kateryne Alva
    Oct 31, 2025
    1.0
    Very bad bad service I asked if I took something out of the box to see if it's the part I can return it if it's not like that they said that if then they didn't want to return the money very bad they just say lies it's better that you look for another store I give it 0 out of 10 I'll never come back here

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts operate on Sundays, and what are the hours?

Yes, AutoZone Auto Parts is open on Sundays from 9:00 AM to 8:00 PM.