Business Details
About
Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Grand Rapids Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in MI and abroad at over 1,000+ airport locations.
Location
Alamo Rent A Car - Gerald R. Ford Airport (GRR)
5500 44th St SE, Grand Rapids, MI
49512, United States
Hours
Reviews
4.2
194 reviews
5 stars
136
4 stars
19
3 stars
12
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions and exceptional service.
Pickup and Drop-off
The rental process was frequently described as quick and seamless, with many appreciating the ease of pickup and drop-off.
Vehicle Quality
While many customers received clean and well-maintained vehicles, some reported issues with vehicle cleanliness and maintenance.
Reservation Issues
Several customers experienced problems with reservations, including receiving different vehicle types than booked and lack of communication from customer service.
Pricing Transparency
Customers expressed concerns about unclear pricing, particularly regarding additional fees and deposits that were not communicated upfront.
- JPJohn PierceNov 15, 20255.0Friendly staff very easy process highly recommend this company
- KRKelly ReeseNov 11, 20255.0Very nice staff and vehicle
- BBBOct 27, 20255.0Quick and seamless pick up and drop off service. Conveniently located at the airport. Great price. We got a clean and nice Nissan Altima. Only negative was that the gas wasn't full on pick up (little above 3/4) but we had to return it full.
- TDTerri DelaneyOct 27, 20255.0I highly recommend this Alamo. Seriously the staff here are so friendly and have a passion for service. I loved all my interactions with everyone. Keep doing whatever you are doing. Thanks for such a positive experience. I was traveling for difficult reasons - a sick family member- and their care and attention was memorable and enjoyable. Thank you!
- WMWendy M-BOct 17, 20255.0Excellent customer service at the Grand Rapids, Michigan Airport. Alamo needs a larger sign, locating the desk to check in. Will be using Alamo again, thank you.
Frequently Asked Questions About Alamo Rent A Car - Gerald R. Ford Airport (GRR)
Where is Alamo Rent A Car - Gerald R. Ford Airport located?
It is located at 5500 44th St SE, Grand Rapids, MI 49512, United States.
What are the operating hours of Alamo Rent A Car at Gerald R. Ford Airport?
The rental office is open daily from 7:00 AM to 11:59 PM.
How can I book a rental car with Alamo at Gerald R. Ford Airport?
You can book your rental car online via their reservation website at https://www.alamo.com/en/car-rental-locations/us/mi/grand-rapids-gerald-r-ford-airport-202f.html or call their local phone number at +1 616-233-6361.
What types of payment does Alamo Rent A Car accept at this location?
They accept cash, check, Discover, Mastercard, and Visa payment options.
Does Alamo Rent A Car offer any discounts or special services?
Yes, they offer discounts for active military and feature last minute specials available through their website.
What languages are supported at the Alamo Rent A Car location at Gerald R. Ford Airport?
English is the primary language supported at this location.
What car rental services does Alamo provide here?
Services include standard car rentals, economy cars, vacation rentals, and airport pick up options.
Which other car rental agencies are nearby Alamo at Gerald R. Ford Airport?
Nearby car rental agencies include Enterprise Rent-A-Car, Budget Rent A Car, National Car Rental, Dollar Rent A Car, Hertz, and Avis Rent A Car.
Are there airlines close to Alamo Rent A Car at Gerald R. Ford Airport?
Yes, major airlines such as American Airlines, Southwest Airlines, Allegiant Airlines, United Airlines, Delta Airlines, and Aargus Air Charter operate nearby, making it convenient for travelers.
What nearby amenities can I visit before or after renting a car at Alamo?
Nearby you can find dining options such as Freddy's Frozen Custard & Steakburgers, Michigan Tap Room, Founders Prospect Hill Brewpub, and Home Turf Sports Bar & Restaurant. There is also a Bank of America ATM and shopping at A Touch of Grand Rapids.