Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6800 Division Ave S in Grand Rapids offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
429 reviews
5 stars
251
4 stars
84
3 stars
51
2 stars
13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and friendliness, particularly highlighting employees like Tom, Dino, and Vince for going above and beyond.
Product Knowledge
Several reviews noted that staff members were knowledgeable about auto parts and provided valuable assistance in selecting the right products.
Mixed Experiences
While many customers had positive interactions, some reported poor service and unhelpful attitudes from certain employees, indicating inconsistency in customer experiences.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, mentioning better deals available elsewhere and concerns over return policies.
- CCcarissimaDec 2, 20255.0I called on this frigid eve to see if this particular Advance Auto Parts had a 2pk of this needle-in-a-haystack headlight I need. Nowhere else had it in stock, so I was not surprised when Tom informed me that no such headlights were available at this location. What did surprise me, though, was that no more than 5 minutes later, Tom called me back to let me know he had found another location that did have them, and gave me the price as well. The spirit of customer service that Tom possesses is the stuff of legend. The type that has been fabled from the old days, where the overly-chipper service mask doesnt exist, and it's just a guy who will do what hes gotta do to see to it that people get the help that they need (even if they dont expect it!) As a customer service worker myself, I want to say that not only do I appreciate you, but I look up to you as an inspiration. Thank you so much.
- GOGlory OlivaDec 1, 20251.0Yeah, won't be coming here for anything anymore. All the reviews rave about getting help and being informed on what battery they need for their vehicle, which I would assume from an auto parts store, but we were told "well you should know what battery your vehicle needs." Gave them our vehicle info to find what battery we needed, and I asked for the most affordable one. Bought it. Installed it and it didn't work. Re installed the old one and it worked. Went to return or figure something out, yes I know you can't technically return a battery. Explained my situation and was told "when you ask for the cheapest one that's what we're gonna give you" uhh, what? So me asking for the most affordable battery FOR my vehicle now equates to me asking for and purchasing a battery that doesn't even work and turns out is the wrong battery for me? Then I was told the best they could do is test a different (but same) battery and replace it. Great.
- LQLarry QuakkelaarNov 29, 20255.0I ordered new windshield wipers on their website. When I arrived at the store the order was ready and correct. The team member Elijah readily installed the new wipers on my car. I was impressed by the team member who acted friendly and respectful. I appreciated his attitude and service.
- JUJim UtrupNov 11, 20254.0Great people who are always friendly and knowledgeable.
- AAAlexzandra AndrewsNov 7, 20255.0Tom was AMAZING!! He helped me choose the right battery for my car & spent time replacing the battery while educating me :) He went above and beyond to clean my corroded terminals off! He was very nice & friendly. I always like going to this specific Advanced Auto Parts - for these reasons entirely! Thanks again Tom! I appreciated The help
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 6800 Division Ave S in Grand Rapids offer?
Advance Auto Parts offers automotive aftermarket products, free battery testing, free installations of batteries and windshield wipers with purchase, engine code scanning, and oil recycling. They also provide same-day store pickup and delivery options.
Can Advance Auto Parts install my car battery purchased from their store?
Yes, Advance Auto Parts will install your new car battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. Exclusions may apply.
What payment options are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 6800 Division Ave S Grand Rapids?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
Are there nearby supermarkets or grocery stores where I can shop after visiting Advance Auto Parts?
Yes, Save A Lot, a supermarket and grocery store, is nearby where you can shop before or after your visit to Advance Auto Parts.
What nearby dining options are close to Advance Auto Parts at 6800 Division Ave S?
Phoenix Rising Bakery, offering bakery items and donuts, and Rak Thai, a Thai restaurant, are nearby dining options you might enjoy after your visit.
Where can I find financial services near Advance Auto Parts?
Bank of America and Bank of America ATM are nearby for your banking needs, and Jackson Hewitt Tax Service offers tax and financial advising services close to Advance Auto Parts.
Does Advance Auto Parts provide key copying or vehicle repair services?
No, Advance Auto Parts does not copy car keys or fobs, nor do they perform vehicle repair or body work. However, they sell replacement parts and accessories.