Advance Auto Parts

4.2
425 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6800 Division Ave S in Grand Rapids offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6800 Division Ave S, Grand Rapids, MI
49548, United States

Hours

Reviews

4.2
425 reviews
5 stars
247
4 stars
85
3 stars
51
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dino and Eric going above and beyond.

Product Availability

Customers frequently noted that the store had the parts they needed, although some mentioned issues with the website's inventory accuracy.

Pricing Concerns

Several reviews indicated that prices were perceived as high compared to competitors, with some customers finding better deals elsewhere.

Mixed Experiences

While many customers had positive interactions, there were complaints about rude staff and unprofessional behavior from some employees.

Return Policy Issues

Some customers expressed frustration with the return policy, particularly regarding electrical parts and warranty claims.
  • JU
    Jim Utrup
    Nov 11, 2025
    4.0
    Great people who are always friendly and knowledgeable.
  • AA
    Alexzandra Andrews
    Nov 7, 2025
    5.0
    Tom was AMAZING!! He helped me choose the right battery for my car & spent time replacing the battery while educating me :) He went above and beyond to clean my corroded terminals off! He was very nice & friendly. I always like going to this specific Advanced Auto Parts - for these reasons entirely! Thanks again Tom! I appreciated The help
  • JT
    Julie Thompson
    Oct 28, 2025
    5.0
    I just want to comment on an employee at the Kentwood Division Avenue 44th Street store. Adan D. was extremely helpful with my brake lamp and he even checked my lights for me and discovered I also needed my reverse light replaced too. He helped me with all my lights and made sure they worked before I left the store.
  • NN
    Nicole
    Oct 23, 2025
    5.0
    Aden is literally the best!!!!!! Got a new battery at another advance auto and it was dead and couldn't start my car. Literally went above and beyond out of their way to check to see if the new battery was dead, and get me warranties for a new one!
  • MK
    Matt K.
    Aug 27, 2025
    4.0
    Just made a return it was quick and easy.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*