Advance Auto Parts

4.2
295 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 626 Leonard St NW in Grand Rapids offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
626 Leonard St NW, Grand Rapids, MI
49504, United States

Hours

Reviews

4.2
295 reviews
5 stars
176
4 stars
58
3 stars
34
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide knowledgeable support.

Pricing

Customers frequently noted competitive pricing and good deals on parts, with several mentioning the affordability of products.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service in some instances, indicating inconsistency in customer experiences.

Product Availability

Several customers expressed frustration with stock issues, mentioning that certain parts were often unavailable or required ordering.

Management Changes

Recent management changes, particularly the new manager Kimberly, received positive feedback, suggesting improvements in service and customer experience.
  • GD
    Gabrielle dunn
    Oct 6, 2025
    5.0
    One of the staff members working was very welcoming and helpful. He had my online order ready upon pick up too which really made buying from here even better. I always have a difficult time when it comes to auto shops because I know absolutely nothing when it comes to cars, always seems overpriced or just hard to find what I’m looking for directly. so it was very reassuring to have the right guidance- from purchasing online to receiving great customer service in store. I always shop around and compare prices before buying car parts and id say the prices here are the best you can find in store and ready for really quick pick up and availability (hard to find for a good price) Professional and clean and definitely will be shopping here going forward!
  • BB
    Brent Bailey
    Jun 28, 2025
    5.0
    Good service & prices & associates are friendly and not pushy! 👍
  • DL
    Dominik Laninga
    Jun 14, 2025
    5.0
    Dylan was very helpful when I tried to figure out a solution to my broken mirror problem. He and his manager also tried to help me find the issue to my cars electrical issues. Would recommend them.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*