Business Details
About
Volkswagen DealerTire ShopCar DealerAuto Body ShopUsed Car DealerAuto Repair ShopUsed Truck DealerOil Change Service StationElectric Vehicle Charging Station
We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. Our sales process is easy and efficient. We offer everything you need in a dealership, New and Used Vehicle Sales, Service, Parts and Body Shop. Our vast selection and ability to sell and service 12 different vehicle brands naturally creates more options for you. You are the reason Al Serra Auto Plaza exists. Often, the simplest gestures create the greatest and most memorable impressions. And so, we are honest. We're never pushy. We are upfront and transparent. We ask. We listen. We hear. We take the extra step to make your experience at Al Serra extra special.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
934 reviews
5 stars
797
4 stars
46
3 stars
19
2 stars14
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the service team for being friendly, knowledgeable, and efficient in handling repairs and maintenance.
Communication
Many reviews highlighted excellent communication from staff, particularly from individuals like Josh and Jeremy, who kept customers informed throughout the service process.
Timeliness
Several customers noted that their vehicles were serviced faster than expected, although some expressed frustration with delays in service appointments.
Customer Experience
Overall, customers reported positive experiences with the sales team, particularly with staff like Nico and Jon, who were described as helpful and transparent.
Areas for Improvement
A few customers mentioned issues with appointment scheduling and unexpected costs, indicating a need for better management of customer expectations.
- DBDavid Blackman6 days ago5.0Salesperson Wade Roberts was great ! Had the vehicle washed and ready for me to drive when I arrived. Got all my answers for me while I was there.
- SASameena AbidNov 14, 20255.0Mike Prieur was excellent to work with on all levels! We bought out our lease. Next Mike is helping us get a lease SUV in the coming weeks. We can’t thank Mike enough for being through with all details and explanations.
- TSTrisha SzymanskiNov 5, 20255.0Josh was great! Very smooth operation in service. Got in and out in no time. The price was very reasonable.
- CACoach Mike AndererOct 31, 20255.0Service team was great. Just the right amount of communication. Car was done sooner than I expected.
- JBJames BaumerOct 25, 20255.0My experience at VW of Grand Blanc has been great as usual, I’ve been having my Atlas service and maintained since we purchased from them, this time was no different, we were met in garage by Josh, he explained what could be the problem and gave us a timeline of when the vehicle ready, with out fail it was ready on time and cleaner then what it was when we dropped it off. Thanks again until next time.
Frequently Asked Questions About Volkswagen of Grand Blanc
What types of services does Volkswagen of Grand Blanc offer?
Volkswagen of Grand Blanc offers new and used vehicle sales, service, parts, and body shop services for 12 different vehicle brands.
What are the dealership's regular operating hours?
The dealership is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is Volkswagen of Grand Blanc open on major holidays?
No, the dealership is closed on major holidays including November 27, December 24 and 25, and January 1.
Can I get an oil change service at Volkswagen of Grand Blanc?
Yes, the dealership provides oil change services.
Does Volkswagen of Grand Blanc accept debit cards and offer pay check options?
Yes, they accept debit card payments and pay check options are available.
Where is Volkswagen of Grand Blanc located?
Volkswagen of Grand Blanc is located at 6201 S. Saginaw Rd, Grand Blanc, MI 48439, United States.
What should I know about the sales process at Volkswagen of Grand Blanc?
The sales process is designed to be easy and efficient with the best price upfront, no uncomfortable negotiating, and a transparent, honest experience.
What nearby car dealerships are located close to Volkswagen of Grand Blanc?
Nearby car dealerships include Al Serra Chrysler Dodge Jeep Ram, Al Serra Cadillac, Kia of Grand Blanc, and Al Serra Buick GMC, providing additional options for vehicle shopping and service.
Are there rental car services near Volkswagen of Grand Blanc?
Yes, both Enterprise Rent-A-Car and Hertz Rent A Car are located nearby, offering convenient rental options for customers.
What nearby amenities can I visit before or after my appointment at Volkswagen of Grand Blanc?
You can visit The Coffee Bean and Tea Leaf for coffee, or the Grand Blanc Veterinary Hospital if you need pet services, both conveniently close to the dealership.