Kia of Grand Blanc

4.8
1947 reviews

About

Kia DealerTire ShopCar DealerAuto Body ShopUsed Car DealerAuto Repair ShopUsed Truck DealerOil Change Service StationElectric Vehicle Charging Station
We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. Our sales process is easy and efficient. We offer everything you need in a dealership, New and Used Vehicle Sales, Service, Parts and Body Shop. Our vast selection and ability to sell and service 12 different vehicle brands naturally creates more options for you. You are the reason Al Serra Auto Plaza exists. Often, the simplest gestures create the greatest and most memorable impressions. And so, we are honest. We're never pushy. We are upfront and transparent. We ask. We listen. We hear. We take the extra step to make your experience at Al Serra extra special.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Kia of Grand Blanc
6201 S. Saginaw Rd, Grand Blanc, MI
48439, United States

Hours

Reviews

4.8
1,947 reviews
5 stars
1,752
4 stars
76
3 stars
30
2 stars
19
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their responsiveness and willingness to assist.

Service Efficiency

Many reviews noted the quick and efficient service, with several customers appreciating timely updates and minimal wait times.

Repair Quality

Overall satisfaction with repair work was expressed, although some customers reported unresolved issues, particularly with software-related repairs.

Sales Experience

The sales process was frequently described as smooth and pressure-free, with several customers commending the professionalism and patience of the sales team.

Communication

Customers appreciated the clear communication regarding service updates and vehicle status, although some expressed frustration with scheduling issues.
  • BF
    Brent Fuller
    5 days ago
    5.0
    I had 2 cars in mind to start. After the first was quickly ruled out the second was found to be a much better option and within my budget and very low miles. It's the newest I've ever owned!!!
  • KM
    Katherine Monroe
    Jan 5, 2026
    5.0
    Mike Medina was great! Sold us 2 different cars while also helping another couple who purchased 2 cars. He didn’t make us feel neglected. Very attentive and friendly! I highly recommend buying from him at Al Serra Kia!!
  • AH
    Autumn Herriman
    Dec 31, 2025
    5.0
    I had to take my Kia in for a recall recently, and had an amazing experience! My appointment was made quickly, there was frequent communication, and the repair was made quickly. I worked with Mark from the service department who was wonderful, but everyone I spoke with was friendly and helpful. Definitely recommend!
  • KM
    Kimberly McDermott
    Dec 28, 2025
    5.0
    ❤️‍🩹 I want to thank Kia for having specialist such as Marc. And also I appreciate the service collaboration with KIA service dept. itself. 👏 Thanks for repairing my "Sporty"! 🚗 The repairs were thorough and I'm very happy with the results. 😁 And dap, to the techs that analyzed and fixed my Sporty. She's just floating through traffic now. Thank you Al Sierra KIA of Grand Blanc. Y'all did it again.
  • WS
    W S
    Dec 27, 2025
    1.0
    Made a service appointment for a Monday at 11a. Upon my 10:45a arrival I was told they could not look at my car until Friday since they were so busy and the upcoming holidays. Leaving my car in your parking lot for a week isn’t what I expected when I made the appointment, so I left instead. 1. I made an appointment, 2. If you can’t keep it- call me before I make the two hour round trip. Guess I need to find a Kia dealer that believes in customer service- hard to find these days. You need to think about this before buying a Kia with a 10 year- 100k mileage warranty- Good luck getting the dealers to honor it!

Frequently Asked Questions About Kia of Grand Blanc

What brands and services does Kia of Grand Blanc offer?

Kia of Grand Blanc offers new and used vehicle sales, service, parts, and a body shop. They provide sales and services for 12 different vehicle brands.

What are the operating hours of Kia of Grand Blanc?

The dealership is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.