We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. Our sales process is easy and efficient. We offer everything you need in a dealership, New and Used Vehicle Sales, Service, Parts and Body Shop. Our vast selection and ability to sell and service 12 different vehicle brands naturally creates more options for you. You are the reason Al Serra Auto Plaza exists. Often, the simplest gestures create the greatest and most memorable impressions. And so, we are honest. We're never pushy. We are upfront and transparent. We ask. We listen. We hear. We take the extra step to make your experience at Al Serra extra special.
Customers consistently praised the helpfulness, professionalism, and friendliness of the staff, highlighting specific sales representatives who made the car-buying process smooth and enjoyable.
Sales Experience
Many reviews noted positive experiences during the vehicle purchasing process, with customers appreciating the lack of pressure and the thoroughness of the sales team.
Service Efficiency
The service department received commendations for quick and efficient service, particularly for oil changes and repairs, although there were some complaints about longer wait times on occasion.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences at Al Serra, often mentioning their intent to return for future purchases and recommending the dealership to others.
TF
Tim French
6 days ago
5.0
Very professional and helpful team there. Sales to service and all in between. If you are on the fence about your choice of sales dealerships and service departments, Al Serra is the best in the area. Everyone I talked to recommends them, and I actually live closer to a different dealership that I will never go to again.
MB
Mary-Catherine Bono
Feb 23, 2026
5.0
Everyone at Al Serra Chevrolet was beyond amazing. Darwin was fabulous and found us exactly what we wanted at a lower price than we thought. He made sure we were taken care of from getting the best price for our trade in, to helping us transfer our items to our new vehicle, every minute was so easy. This was the best experience my husband and I have ever had buying a vehicle and we won’t go anywhere else again. Thank you to the entire staff!
BC
Bryan Connolly
Feb 21, 2026
5.0
In January ‘26 I bought a ‘26 Silverado from Darwin. Great experience! He showed me all the options available to me to make sure I wasn’t missing out on something I wasn’t thinking about. NOT pushy at all. Once I narrowed down some options we got to price. We went over all available rebate options, and snagged all rebates that I was interested in. I had some issues with a trade in, and he was overly patient, reaching out to see how he could help. Buying a car can be a real pain, but Darwin made it a smooth process! If you’re in the market, see what Darwin can do for you!
MR
Monica Ritchie
Feb 19, 2026
5.0
I had my first opportunity to work with Logan Keen in the service department at their Grand Blanc location on January 7. He was very friendly, explained things thoroughly and was very professional! While I was standing at his kiosk, I noticed that many of his colleagues look to him for advice and leadership. From what I observed, he has great customer service skills and leadership qualities that shouldn’t be overlooked.
CD
Cassondra Dupree
Feb 18, 2026
5.0
I enjoyed my visit at Al Serra Chevrolet. It was my first time there, as I just moved to the area. I liked how they had really soon availability for my oil change and tire rotation, and I didn't have to wait 1-2 weeks out, like at the other dealerships I checked into. My Service Advisor was Jacob Kinney, and, he was thorough in his communication with me. Only thing that could have been better was that I didn't get a print out of my MPVI sheet. I did ask, and Jacob tried. I give him credit there. It was a system error that wouldn't allow him to email it or print it out for me. But, other than that, nice experience. Loved how they had different options for coffee on their coffee machine. 😊 So, that was cool. Perhaps some cold pops for next time, too? 😉😝 (A nice Diet Coke would have been amazing!).
Frequently Asked Questions About Al Serra Chevrolet
Where is Al Serra Chevrolet located?
Al Serra Chevrolet is located at 6167 South Saginaw St, Grand Blanc, MI 48439, US.
What are the business hours of Al Serra Chevrolet?
Al Serra Chevrolet is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays and specified holidays.
Does Al Serra Chevrolet offer new and used vehicles?
Yes, Al Serra Chevrolet offers both new and used vehicle sales along with service, parts, and a body shop.
What brands does Al Serra Auto Plaza service and sell?
Al Serra Auto Plaza services and sells 12 different vehicle brands, providing customers with many options.
How does Al Serra Chevrolet approach pricing and customer service?
Al Serra Chevrolet provides the best price from the start with no uncomfortable negotiating, and their staff is honest, upfront, never pushy, and focused on making the customer experience special.
What payment methods are accepted at Al Serra Chevrolet?
Al Serra Chevrolet accepts both credit and debit card payments.
Who can I contact at Al Serra Chevrolet for car sales consulting?
Nearby you can find car sales consultants like Jason Morris and Trey Conner who are experienced automotive consultants and dealers.
Where can I get vehicle body work or tire services near Al Serra Chevrolet?
The Al Serra Body Shop, located nearby, offers auto body work and tire services for your vehicle.
If I need a rental car near Al Serra Chevrolet, where can I go?
Nearby rental car options include Hertz Rent A Car and Enterprise Rent-A-Car, making it convenient to rent a vehicle while servicing your car.
What other Al Serra dealerships are close to Al Serra Chevrolet?
Close to Al Serra Chevrolet, you can find Al Serra Chrysler Dodge Jeep Ram, Al Serra Buick GMC, and Al Serra Cadillac among others, offering a variety of automotive brands and services.
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