Al Serra Cadillac

4.8
1639 reviews
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Business Details

6201 South Saginaw St, Grand Blanc, MI
48439, United States
(810) 202-0144
https://www.alserracadillac.com/

About

Cadillac DealerGMC Dealer
We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. Our sales process is easy and efficient. We offer everything you need in a dealership, New and Used Vehicle Sales, Service, Parts and Body Shop. Our vast selection and ability to sell and service 12 different vehicle brands naturally creates more options for you. You are the reason Al Serra Auto Plaza exists. Often, the simplest gestures create the greatest and most memorable impressions. And so, we are honest. We're never pushy. We are upfront and transparent. We ask. We listen. We hear. We take the extra step to make your experience at Al Serra extra special.

Location

Al Serra Cadillac
6201 South Saginaw St, Grand Blanc, MI
48439, United States

Hours

Reviews

4.8
1,639 reviews
5 stars
1,483
4 stars
76
3 stars
23
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive service provided by staff members, particularly highlighting individuals like Deon, Wade, and Jim.

Efficiency

Many reviews noted the prompt and efficient service, with customers appreciating quick turnaround times for vehicle servicing and repairs.

Sales Experience

Customers reported positive experiences during the vehicle purchasing process, emphasizing the knowledge and helpfulness of sales staff like Greg and Anquan.

Communication

The dealership was commended for excellent communication throughout the service and sales processes, with timely updates and clear explanations.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at Al Serra Cadillac, often recommending the dealership to others.
  • TB
    Tom Belford
    Nov 8, 2025
    5.0
    Great experience and service as usual at Al Serra. Deon got my car in and out in a very timely fashion. He is friendly, professional and I’d gladly recommend him to friends and family. Thanks again Deon. Dr. Tom Belford Jr.
  • CS
    Chylawn Jackson (Array of SunChyne)
    Nov 7, 2025
    5.0
    Jim is always courteous, upfront, honest, and professional! He communicates issues and ensures that I understand. Great service!
  • TH
    Tina Hunt
    Oct 31, 2025
    5.0
    Steve and Wess in Al Serra cadillac road side service are amazing. They always go above and beyond.
  • LW
    Lisa Watts
    Oct 30, 2025
    5.0
    Service was prompt and professional. Deon took great care of me.
  • PW
    Paula Walraven
    Oct 24, 2025
    5.0
    From the time I pulled in the service entrance, I felt like I was their number one priority. Deon introduced himself, listened to my concerns, and explained everything he was doing. He answered, patiently, all of my questions. He was professional and knowledgeable. I was also impressed that he didn’t dumb down his answers because I was a woman at a car dealership. I would highly recommend Al Serra Cadillac to anyone!
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Frequently Asked Questions About Al Serra Cadillac

What brands of vehicles does Al Serra Cadillac sell and service?

Al Serra Cadillac sells and services Cadillac, GMC, and additionally services 12 different vehicle brands, offering a wide selection and more options for customers.

What are the operating hours of Al Serra Cadillac?

Al Serra Cadillac is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays and select holidays.