Business Details
About
Cadillac DealerGMC Dealer
We've erased the reasons you dread visiting a dealership. We provide the Best Price from the start so there is no uncomfortable negotiating or worrying if you got the best deal. Our sales process is easy and efficient. We offer everything you need in a dealership, New and Used Vehicle Sales, Service, Parts and Body Shop. Our vast selection and ability to sell and service 12 different vehicle brands naturally creates more options for you. You are the reason Al Serra Auto Plaza exists. Often, the simplest gestures create the greatest and most memorable impressions. And so, we are honest. We're never pushy. We are upfront and transparent. We ask. We listen. We hear. We take the extra step to make your experience at Al Serra extra special.
Location
Hours
Reviews
4.8
1,684 reviews
5 stars
1,524
4 stars
79
3 stars24
2 stars16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by staff members, particularly highlighting individuals like Greg, Deon, and Connor.
Efficiency
Many reviews noted the prompt and efficient service, with quick turnaround times for repairs and vehicle purchases.
Communication
Customers appreciated the clear and timely updates regarding their vehicle status and repair processes.
Overall Experience
The majority of customers reported positive experiences, often mentioning that they would recommend the dealership to others.
- JEJames Eberhard1 day ago5.0Excellent! There was a slight misunderstanding when we brought the vehicle in, our first visit for service. Connor immediately took care of the situation and had us on our way! Great reaction! Not to mention the outstanding breakfast spot he recommended! Great job!
- TSTamara SumpterDec 31, 20254.0Anquan Clemmons is a dope sales guy. He's very patient, and work with U to get what works for you and your budget.... HAPPY BLESSED NEW YEAR ANQUAN and the whole AlSerra staff
- KMKris McclintockDec 23, 20253.0Repair was done accordingly. But trunk was not put back together properly. I was not notified about Shop supplies cost that cost me an extra 50 dollars. Im fine with that accordingly, but my Repair was electrical. That's a lot of electrical tape and some panel plugs. Car was also not washed prior to pick up. It was on my work order that it was. Overall not bad but not the level of service I'm used to .
- TMTerri MeyersDec 23, 20255.0I have never had a better experience with a service department - and I didn’t even purchase my car from them. Long story short, the heat went out in my car and my dealership wasn’t even returning my phone calls, so out of desperation I called Al Serra. Blake got my car in the next day and got me a loaner as soon as he realized that it would be several days before my part came in. I could not be more appreciative! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
- NFNancy FieldDec 19, 20255.0Greg Thompson took the time to understand what I needed, walked me through every option without pressure, and explained everything clearly so I always felt confident in my decisions. The entire process was smooth, stress-free, and even enjoyable, which is rare when buying a car! His friendliness, honesty, and attention to detail truly stood out.
Frequently Asked Questions About Al Serra Cadillac
What brands of vehicles does Al Serra Cadillac sell and service?
Al Serra Cadillac sells and services Cadillac, GMC, and additionally services 12 different vehicle brands, offering a wide selection and more options for customers.
What are the operating hours of Al Serra Cadillac?
Al Serra Cadillac is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays and select holidays.
Where is Al Serra Cadillac located?
Al Serra Cadillac is located at 6201 South Saginaw St, Grand Blanc, MI 48439, USA.
How does Al Serra Cadillac approach the car buying experience?
Al Serra Cadillac offers an easy and efficient sales process with the best price from the start, no uncomfortable negotiating, transparency, and attentive customer service to make each visit extra special.
Does Al Serra Cadillac provide vehicle servicing and repairs?
Yes, Al Serra Cadillac offers service, parts, and body shop services as part of their comprehensive dealership offerings.
How can I contact Al Serra Cadillac?
You can contact Al Serra Cadillac by phone at +1 810-202-0144.
Which nearby dealerships are close to Al Serra Cadillac for additional vehicle options?
Nearby dealerships include Al Serra Chrysler Dodge Jeep Ram, Kia of Grand Blanc, Volkswagen of Grand Blanc, and Al Serra Buick GMC, providing more vehicle options and brands.
Are there nearby places to get automotive repairs or parts near Al Serra Cadillac?
Yes, Al Serra Auto Plaza, Al Serra Body Shop, and Al Serra Chevrolet are nearby for automotive repairs, parts, and accessories, complementing the services at Al Serra Cadillac.
Where can I find rental car services close to Al Serra Cadillac?
Enterprise Rent-A-Car and Hertz Rent A Car are nearby rental agencies convenient for customers needing rental vehicles in the area.
What other amenities are located near Al Serra Cadillac for convenience?
Nearby amenities include The Coffee Bean and Tea Leaf coffee shop for refreshments and Flagstar Bank for financial services.